
Receptionist📣 Job Ad
in Hilton
20 days ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Madinah |
Join our team at Hilton as a Receptionist!
As a Receptionist, you will provide crucial reception services for guests, ensuring an exceptional experience from check-in to check-out. Your role will not only contribute to the first impressions of our guests but also involves the following responsibilities:
What are we looking for?
Receptionists at Hilton should possess:
Previous experience in cash handling would be advantageous.
Why join Hilton?
Hilton is a globally recognized hospitality leader. Known for providing remarkable experiences, Hilton aims to fill the earth with warmth and light through hospitality. As a part of our team, you will contribute to creating unforgettable experiences for guests worldwide.
As a Receptionist, you will provide crucial reception services for guests, ensuring an exceptional experience from check-in to check-out. Your role will not only contribute to the first impressions of our guests but also involves the following responsibilities:
- Achieve positive outcomes from guest queries in a timely and efficient manner.
- Ensure an efficient reception experience including check in/out and complete audit procedures.
- Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
- Demonstrate a high level of customer service at all times.
- Assist in the training and development of the Night Team when required.
- Maximize room occupancy using upselling techniques.
- Comply with hotel security, fire regulations, and all health and safety legislation.
What are we looking for?
Receptionists at Hilton should possess:
- Experience in a customer-focused industry.
- High school certificate or equivalent.
- Positive attitude and good communication skills.
- Commitment to delivering high-quality customer service.
- Excellent grooming standards.
- Ability to work individually as well as part of a team.
- Competent IT proficiency.
Previous experience in cash handling would be advantageous.
Why join Hilton?
Hilton is a globally recognized hospitality leader. Known for providing remarkable experiences, Hilton aims to fill the earth with warmth and light through hospitality. As a part of our team, you will contribute to creating unforgettable experiences for guests worldwide.
Requirements
- Requires 2-5 Years experience
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