

Receptionist📣 Job Ad
in Hilton
23 days ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Madinah |
Join Hilton as a Receptionist! As a pivotal part of our team, your role will be instrumental in providing exceptional reception services to our distinguished guests, ensuring a memorable experience from the moment they check in until they check out.
Key Responsibilities:
Qualifications:
Preferred Attributes:
Experience the legacy of hospitality at Hilton, where our team members embody our vision of filling the earth with the light and warmth of hospitality.
Key Responsibilities:
- Achieve positive outcomes from guest queries efficiently.
- Manage check-in/check-out processes and perform necessary audit procedures.
- Keep Front Office Manager and Reception Supervisors informed of relevant guest feedback.
- Exhibit exemplary customer service skills at all times.
- Participate in training sessions and contribute to the development of the Night Team.
- Utilize knowledge of hotel offerings, including room categories and promotions, to maximize occupancy and promote services.
- Follow proper procedures for handling foreign currencies and payments.
- Adhere to hotel security and health/safety regulations.
- Assist other departments as needed.
Qualifications:
- Experience in a customer-focused environment.
- A completed high school certificate or equivalent.
- A positive attitude and strong communication skills.
- Commitment to high standards of customer service.
- Excellent grooming and appearance standards.
- Ability to work independently and as part of a team.
- Competency in IT systems is required.
Preferred Attributes:
- Prior experience with cash handling.
Experience the legacy of hospitality at Hilton, where our team members embody our vision of filling the earth with the light and warmth of hospitality.
Requirements
- No experience required
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