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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join the Fairmont Hotels & Resorts family as a Butler!
Located in the magnificent Makkah Clock Royal Tower, A Fairmont Hotel, this role offers you the chance to provide top-tier service to our esteemed guests. You will play a vital role in ensuring that all guests receive courteous, proactive, and personalized service, while maintaining the luxurious atmosphere that Fairmont is known for.

Key Responsibilities:
  • Ensure prompt and courteous service to guests at all times.
  • Clean and maintain all butler areas, including rooms and pantries.
  • Check expiry dates of perishables and manage resources efficiently.
  • Liaise with Private Dining to ensure guest preferences are met.
  • Maintain high standards of appearance and discipline.
  • Manage guest supplies carefully.
  • Upsell hotel products tactfully.
  • Take special care of long-staying and occasion-celebrating guests.
  • Communicate effectively with the Resident Service Manager and team.
  • Report maintenance faults in guest rooms promptly.

Qualifications:
  • At least 3 years of experience in a similar role within a luxury hotel environment.
  • Good organizational and guest engagement skills.
  • Ability to manage a multi-cultural workforce.
  • Knowledge of Housekeeping Operations and Opera Property Management System is preferred.
  • Post-Secondary education is a plus.

Why work for Fairmont?
At Fairmont, we believe that every moment in a guest's journey should be memorable. Join us and be part of a team that nurtures individuality and inspires guests to explore the beauty of our hotels and their destinations. Discover limitless possibilities and start your journey today!

Requirements

  • Requires 2-5 Years experience

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