Call Center Agent📣 Job Ad

Join Hilton as a Reservations Agent!
We are looking for a dedicated individual who will be the main contact for room reservations at our hotel. As a Reservations Agent, you are expected to provide exceptional service, influencing guests' decisions to stay at our property.

What will you be doing?
As a Reservations Agent, your tasks will include:

• Converting inquiries into contracted business quickly.
• Responding positively to sales inquiries to develop future leads.
• Responding to customers in a highly professional manner.
• Ensuring all reservations are completed accurately to meet the Guest's expectations.
• Providing prompt service while maintaining the hotel's brand standards.

What are we looking for?
A successful Reservations Agent at Hilton should possess:

• A passion for delivering great customer service.
• Excellent communication skills and a professional telephone manner.
• Outstanding administration and organizational skills.
• Intermediate computer proficiency.

It is advantageous to have previous experience in a Reservations environment and tertiary qualifications or a collegiate-level degree.

About Hilton
Hilton is a leading global hospitality company with a reputation for delivering exceptional guest experiences. We are committed to creating remarkable experiences and our amazing Team Members are at the heart of it all!

Join Rixos Hotels as a Lobby Hostess!
Rixos Hotels, established in 2000, is a luxury hotel chain known for exceptional service and hospitality. As a Lobby Hostess, you will play a vital role in creating memorable experiences for our guests. We invite you to be part of our dynamic team at King Abdullah Economic City.

Key Responsibilities:

• Prepare for daily VIP arrivals regarding room allocation and special requests.
• Register and process check-in/check-out efficiently for VIP guests.
• Provide prompt and courteous service to guests, addressing their requests and inquiries.
• Handle cashiering duties and foreign exchange transactions.
• Maintain effective communication with departments to ensure guest satisfaction.
• Ensure cleanliness of the front office area and adherence to hotel policies.

Qualifications:
Candidates must be Saudi nationals. Prior experience in customer service or hospitality is preferred, with a focus on creating exceptional guest experiences.

If you are passionate about hospitality and are committed to providing outstanding service, we encourage you to apply!