Cashier📣 Job Ad

Join GFS Express as a Financial Collector / Cashier!

GFS Express is a renowned leader in shipping and delivery services, providing comprehensive solutions for transportation, storage, and customs clearance. We are dedicated to quality and reliability, ensuring seamless logistics operations for our diverse client base.

Role Description:
This is a full-time, on-site role for a Financial Collector / Cashier in Makkah. Your primary responsibilities will include managing cash transactions, maintaining financial records, processing payments, and ensuring the accuracy of invoices and receipts. Additionally, you will:

• Reconcile balances.
• Address customer payment inquiries.
• Collaborate with other internal teams to secure timely collections.

Qualifications:
We are looking for candidates who have:

• Proficiency in financial record-keeping, invoicing, and payment processing.
• Strong mathematical, cash-handling, and reconciliation skills.
• Experience with customer service and managing payment-related inquiries.
• Basic knowledge of accounting tools and financial software.
• Strong organizational and attention-to-detail skills.
• Ability to communicate effectively in English and/or Arabic.
• A Bachelor’s degree or diploma in Finance, Accounting, Business Administration, or a related field is preferred.

Join us to help ensure the accuracy and reliability of our financial transactions while contributing to the success of GFS Express.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

We are looking for a customer accountant (cashier) who has experience in dealing with customers and conducting financial transactions accurately and professionally. The suitable candidate will be responsible for receiving cash and electronic payments, issuing invoices and receipts, and following up on customer accounts and settling daily financial transactions. We are looking for a person with excellent communication skills, accuracy in handling numbers, and the ability to work under pressure while maintaining a high level of customer service.