Company ‎Branch Manager📣 Job Ad

Join NICE ONE as a Store Branch Manager in Abha!
We are seeking a motivated and experienced store Branch manager to lead our Abha branch. This key role is responsible for driving store performance, delivering exceptional customer experiences, managing store operations, and developing the team to achieve our sales and profitability targets.

Key Responsibilities:

• Lead daily store operations to ensure a smooth, safe, and efficient shopping environment, including opening/closing procedures, cash handling, and loss prevention.
• Drive sales and profitability by setting clear targets, coaching the team on selling techniques, monitoring KPIs, and implementing action plans to meet objectives.
• Recruit, train, motivate, and develop store staff; manage schedules, performance reviews, and conduct regular team meetings to maintain engagement and accountability.
• Provide exceptional customer service by resolving escalated issues, maintaining service standards, and ensuring a positive and inclusive experience for all customers.
• Manage inventory, stock replenishment, visual merchandising, and promotional displays to maximize sell-through and minimize shrinkage.
• Oversee accurate transaction processing, cash reconciliations, and coordinate with logistics for timely deliveries and correct stock levels.
• Analyze sales data, customer feedback, and market trends to identify opportunities for improvement and collaborate with regional teams on local initiatives.
• Ensure compliance with company policies, safety procedures, and local regulations; promote ethical practices and a respectful workplace culture.
• Maintain product knowledge and train staff on features, pricing, and promotions to support informed customer interactions and upselling.
• Record and report store performance, staffing, and operational issues to the regional manager; implement corrective actions as needed.

Required Qualifications:

• High school diploma or equivalent; bachelor’s degree in Business, Retail Management, or a related field is preferred.
• Minimum 2+ years of supervisory or managerial experience in retail, hospitality, or related customer-facing environments.
• Proven track record of meeting sales targets, managing budgets, and enhancing store performance.
• Experience with POS systems, cash handling, and basic financial reconciliations.
• Familiarity with inventory management, visual merchandising, and loss prevention practices.
• Legal right to work in Saudi Arabia and willingness to be based in Abha; ability to travel locally as required.

Required Skills:

• Strong leadership and people-management skills with the ability to coach, motivate, and develop a diverse team.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Analytical mindset, strong organizational skills, and the ability to prioritize tasks.
• Problem-solving capability and resilience in addressing operational challenges.
• Basic digital literacy, including proficiency with POS systems and common business apps for reporting and communication.
• Fluency in Arabic and working proficiency in English are an advantage.

Our company is committed to creating an inclusive workplace. We welcome applications from all qualified candidates and will provide reasonable accommodations during the recruitment process upon request.

Join *** as a Branch Manager!
***, a leader in e-commerce and supply chain solutions, is seeking a dynamic Branch Manager to oversee operations in Mecca, Makkah.
Key Responsibilities:

• Develop annual plans and budgets while monitoring KPIs related to service delivery.
• Lead local teams including couriers and drivers, focusing on performance evaluation and talent development to enhance 'Saudization'.
• Ensure risk control and compliance, fostering relationships with local communities and government entities.

Qualifications:

• Bachelor’s degree or higher, preferably in logistics or management.
• At least 2 years of experience in operations management, with a history of leading teams of 10 or more.
• Proficiency in English and Arabic is required.

About **** ***, commonly known as JINGDONG, is renowned for its innovative supply chain-based technology and outstanding service provision. Recognized as the largest retailer in China by revenue, we are dedicated to enhancing lives through technology and maintaining our commitment to quality and customer satisfaction.

Join the Luxury Hospitality at Makkah Clock Royal Tower
At Makkah Clock Royal Tower, A Fairmont Hotel, we invite you to seize an exciting opportunity as a Reservations Agent. This role is pivotal in delivering exceptional service and ensuring guest satisfaction. Our hotel, one of the tallest in the world, prides itself on authentic hospitality in a strategic location near the Holy Ka’aba.

Key Responsibilities:

• Handle all reservation enquiries with professionalism through various channels.
• Convert enquiries into confirmed bookings with personalized recommendations.
• Maintain accurate guest profiles capturing preferences and requests.
• Coordinate with Front Office, Sales, and Revenue teams for smooth operations.
• Manage room allocations and special requests meticulously.
• Support VIP bookings with bespoke arrangements.
• Process payments and billing in line with Fairmont standards.
• Promote upsell opportunities for various services and packages.
• Ensure data accuracy within the Property Management Systems.
• Assist with group reservations as necessary.
• Participate in daily briefings to stay updated on operational priorities.

Qualifications:

• Degree in Hospitality Management or related field.
• Experience in Reservations or Guest Services within luxury hotels is preferred.
• Proficiency in reservation systems like Opera.
• Excellent communication skills in English; additional languages are an asset.
• Strong customer service skills with the ability to manage bookings.
• High attention to detail and organizational skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Flexibility to work shifts, including weekends.

This position is open for Saudi Nationals only. If you are passionate about delivering exceptional customer service, we welcome your applications to be a part of our team.