Food & Beverage Counter Attendant

Join Hilton as a Cluster Marketing and E-Commerce Manager!

This strategic role is essential for developing and implementing the annual marketing plan, which drives key objectives and marketing activities for the cluster. As Cluster Marketing Manager, you will lead a dynamic marketing team and ensure that various functions collaborate effectively towards achieving commercial targets.

Key Responsibilities:

• Develop and implement a comprehensive annual cluster marketing plan that includes eCommerce and brand marketing.
• Drive the creation of successful B2B and B2C strategies tailored to each hotel.
• Measure the success of marketing activities, promotions, and campaigns, producing regular performance reports.
• Manage the roll-out of marketing initiatives to boost revenue, collaborating with various regional teams.
• Oversee promotional activities across all channels, ensuring adherence to brand standards.
• Enhance social media strategy and manage cluster CRM initiatives.

Qualifications:

• College degree in Marketing or Hotel Management.
• Experience in a marketing position within the hospitality sector.
• Proven leadership skills and ability to manage a team effectively.
• Strong understanding of marketing strategies and budget management.
• Excellent communication skills in English and proficiency in Microsoft Office.

Why Hilton?
Join a leading global hospitality company that values exceptional guest experiences and fosters a collaborative work environment. Be part of a company committed to innovative hospitality and ensuring a bright future for both guests and team members.

Join the Culinary Team at Hilton!
As a Sous Chef, you will work closely with the Executive Chef to oversee all kitchen activities and ensure an exceptional experience for our guests and members. Your responsibilities will include managing food provisions, assisting with guest inquiries, and controlling food costs effectively.

Key Responsibilities:

• Manage kitchen operations, quality, and administration.
• Oversee food provision to outlets and ensure compliance with regulations.
• Assist in guest queries to achieve positive outcomes.
• Guarantee high-quality food production across all outlets.
• Support menu creation incorporating guest feedback.
• Manage kitchen staff, ensuring an organized and motivated team.
• Control costs without compromising quality and improve profit margins.
• Maintain good working relationships across departments and ensure compliance with health and safety legislation.
• Report maintenance and hygiene issues promptly.

What You Will Bring:

• Relevant qualifications and kitchen experience.
• Excellent planning, organizing, and supervisory skills.
• Strong communication skills and the ability to work under pressure.
• Creativity in food production.
• Proficiency with Microsoft Office programs.

At Hilton, we are dedicated to providing exceptional guest experiences and creating a positive work environment for our team members. Join us in making a memorable service for our guests!

Join Rotana Hotels as a Barista!
Are you a dynamic and self-motivated Food & Beverage professional looking to advance your career? At Rotana, we are dedicated to providing exceptional guest experiences and are searching for a Barista to join our team!

About the Role:
As a Barista, you will be the face of our coffee service, creating memorable moments for every guest through warm hospitality and expertly crafted beverages. Your role is crucial in enhancing the guest experience while upholding cleanliness, safety, and product standards.

Key Responsibilities:

• Provide exceptional customer service by greeting guests warmly and catering to their preferences.
• Recommend menu items based on customer needs and upsell when appropriate.
• Handle guest complaints or concerns professionally and promptly.
• Prepare and serve coffee, espresso drinks, teas, and other beverages per established recipes and quality standards.
• Maintain a clean and organized workstation, following health and safety regulations.
• Monitor inventory levels of supplies and communicate replenishment needs.
• Accurately handle transactions, ensuring proper billing, receipt issuance, and balancing cash register at shift end.

Skills and Qualifications:
You should ideally hold a diploma or degree in hospitality or have vocational training in food & beverage, along with previous Barista experience in a high-volume restaurant. A good command of English and excellent guest service skills are essential.

Knowledge & Competencies:
The ideal candidate will have a true passion for people and service, with the ability to work efficiently in a busy environment. Key competencies include adaptability, customer focus, teamwork, and attention to detail. If you are ready to thrive in a dynamic setting and contribute to our positive work environment, we want to hear from you!