Barista📣 Job Ad

Join Rotana Hotels as a Barista!
Are you a dynamic and self-motivated Food & Beverage professional looking to advance your career? At Rotana, we are dedicated to providing exceptional guest experiences and are searching for a Barista to join our team!

About the Role:
As a Barista, you will be the face of our coffee service, creating memorable moments for every guest through warm hospitality and expertly crafted beverages. Your role is crucial in enhancing the guest experience while upholding cleanliness, safety, and product standards.

Key Responsibilities:

• Provide exceptional customer service by greeting guests warmly and catering to their preferences.
• Recommend menu items based on customer needs and upsell when appropriate.
• Handle guest complaints or concerns professionally and promptly.
• Prepare and serve coffee, espresso drinks, teas, and other beverages per established recipes and quality standards.
• Maintain a clean and organized workstation, following health and safety regulations.
• Monitor inventory levels of supplies and communicate replenishment needs.
• Accurately handle transactions, ensuring proper billing, receipt issuance, and balancing cash register at shift end.

Skills and Qualifications:
You should ideally hold a diploma or degree in hospitality or have vocational training in food & beverage, along with previous Barista experience in a high-volume restaurant. A good command of English and excellent guest service skills are essential.

Knowledge & Competencies:
The ideal candidate will have a true passion for people and service, with the ability to work efficiently in a busy environment. Key competencies include adaptability, customer focus, teamwork, and attention to detail. If you are ready to thrive in a dynamic setting and contribute to our positive work environment, we want to hear from you!