Health Club Manager (Spa)📣 Job Ad

About the Role
The Director of Spa will oversee the spa operations and lead a team of professionals in delivering exceptional wellness experiences that align with FAENA’s luxury brand standards. This individual will be instrumental in creating a unique and transformative wellness experience for guests, ensuring the spa services meet the highest standards of quality, consistency, and innovation.

Key Responsibilities:

• Spa Operations Management: Lead all aspects of spa operations, ensuring a seamless and luxurious experience for all guests. Oversee daily operations, staffing, service standards, and the implementation of all operational policies and procedures.
• Team Leadership and Development: Recruit, train, and develop a highly skilled team of spa professionals, fostering a culture of excellence and creating a positive work environment.
• Guest Experience: Ensure the highest level of personalized service for spa guests, exceeding expectations and providing a holistic wellness experience that aligns with FAENA’s culture and brand values.
• Financial Oversight: Manage the spa budget, financial performance, and revenue generation initiatives. Monitor profitability, control costs, and implement strategies to enhance revenue streams through treatments, products, and spa packages.
• Product and Service Innovation: Regularly assess and evolve the spa menu, introducing new and innovative treatments and wellness programs that appeal to our high-end clientele.
• Collaboration with Management: Work closely with the Hotel Manager, F&B, and other departments to ensure seamless integration of the spa services within the broader hotel experience.
• Compliance and Health & Safety: Ensure adherence to health and safety standards, industry regulations, and FAENA’s internal policies regarding spa operations and guest well-being.
• Brand Representation: Be a brand ambassador for FAENA, ensuring that all spa services and experiences reflect the luxury, art, and cultural values of the brand.

Qualifications
Minimum of 57 years of experience in luxury spa management, with a proven track record in a senior leadership role, ideally in pre-opening or high-end resort/spa environments.

Join Our Team as a Spa Manager!

LGA Assistance, a global leader in medical and travel assistance, is seeking a dedicated Spa Manager for our location in Jeddah, Makkah, Saudi Arabia.

About Us:
LGA Assistance provides 247 reliable care through emergency medical evacuations and personalized wellness programs. With a commitment to excellence, we foster trusted partnerships across multiple regions including the UAE, Egypt, Turkey, Jordan, Qatar, and Saudi Arabia.

Role Responsibilities:
- Oversee day-to-day spa operations
- Ensure high customer satisfaction
- Manage budgets effectively
- Implement a range of skin care treatments and services

Qualifications:
- Experience in Spa Management and skin care
- Proven customer satisfaction and service skills
- Previous experience in 5-star hotels is required
- Ability to train and supervise staff
- Excellent interpersonal and communication skills
- Strong organizational and time management skills
- Relevant certification in Spa Management or related field

If you are passionate about enhancing wellness and have the expertise to lead a dynamic team, we invite you to apply!

Join Our Team!
We are seeking a talented and enthusiastic Marketing & Communication Specialist to join our dynamic team in Jeddah, Saudi Arabia. As a key member of our marketing department, you will play a crucial role in developing and implementing comprehensive marketing strategies to promote our company's services and projects. This exciting opportunity allows you to showcase your creativity, analytical skills, and passion for marketing in a collaborative and innovative environment.

Key Responsibilities:

• Design and execute comprehensive marketing plans, including market research, target audience identification, and competitive analysis.
• Create compelling content for various marketing materials, such as website copy, blog posts, social media content, and case studies.
• Conduct market research to identify trends, competitor strategies, and customer needs to inform marketing initiatives.
• Maintain and enhance brand identity by ensuring all marketing materials align with company values and messaging.
• Collaborate with architects and project managers to highlight key projects through case studies and promotional materials.
• Plan and coordinate marketing events, including trade shows, conferences, and client presentations.
• Manage digital marketing efforts, including SEO, email campaigns, and social media strategies.
• Work closely with design and project teams to ensure cohesive messaging and alignment in marketing efforts.
• Develop and maintain relationships with clients, industry partners, and stakeholders.
• Analyse marketing performance, manage budgets effectively, and track ROI for various initiatives.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience in marketing strategy development and implementation.
• Strong content creation skills across various platforms and media types.
• Excellent analytical abilities for market research and performance analysis.
• Proficiency in digital marketing techniques, including SEO, email marketing, and social media management.
• Experience in brand management and maintaining consistent messaging.
• Strong project management skills with the ability to coordinate multiple initiatives simultaneously.
• Excellent written and verbal communication skills in English and Arabic.
• Proficiency in marketing analytics tools and budget management.
• Strong presentation and public speaking abilities.
• Collaborative mindset with the ability to work effectively across different teams.
• Keen eye for detail and a results-oriented approach.
• Knowledge of the architecture and design industry is advantageous.