Join Our Team as a Health Club ManagerAt Raffles Hotels & Resorts, we pride ourselves on providing expert service and world-class luxury. Our facility in Jeddah is seeking a dynamic and experienced Health Club Manager to oversee all operations of our state-of-the-art health club.
Key Responsibilities:- Manage daily operations of the health club, including staff supervision, scheduling, and facility maintenance.
- Develop and implement strategies to increase membership sales and retention.
- Oversee financial operations including budgeting, expense control, and revenue optimization.
- Ensure compliance with health and safety regulations to provide a clean, safe environment for members.
- Create and manage fitness programs and classes that meet member needs and industry trends.
- Train and mentor staff to deliver exceptional customer service.
- Collaborate with marketing teams to execute promotional campaigns.
- Handle member inquiries, feedback, and complaints to maintain high satisfaction levels.
- Stay updated on industry trends and implement innovative ideas for club offerings.
Qualifications:- Bachelor's degree in Business Administration, Sports Management, or a related field.
- 35 years of experience in health club or fitness facility management.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent customer service orientation and interpersonal skills.
- Proven track record in financial management and budgeting.
- Proficiency in health club management software and MS Office suite.
- In-depth knowledge of fitness industry trends, equipment, and best practices.
- Current fitness certifications from recognized organizations (*, ACE, NASM, ACSM).
- Experience in marketing and sales strategies for membership growth.
- Strong communication skills in English; Arabic language skills are a plus.
- Familiarity with health and safety regulations in the fitness industry.
Join us at Raffles Hotels & Resorts where we embody our values through a heartiest service culture.
