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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Hotel Operations Manager

Location: Jeddah – Kingdom of Saudi Arabia

Job Summary:
The Operations Manager is responsible for the overall supervision of all hotel departments (front office, housekeeping, maintenance, security, food and beverage if available), ensuring the daily operations run efficiently, achieving the highest levels of quality, profitability, and guest satisfaction.

Responsibilities:
  • Overall supervision of hotel operations across all operational and administrative departments.
  • Preparing and implementing monthly and annual operational plans to achieve financial and marketing goals.
  • Monitoring the daily performance of the hotel and ensuring the application of quality standards and guest service.
  • Following up on contracts and suppliers and ensuring the quality of services provided.
  • Managing work teams and ensuring continuous training and skill enhancement.
  • Supervising regular maintenance and technical operation of the building and equipment.
  • Analyzing revenues and expenses and preparing periodic financial reports for senior management.
  • Establishing internal operating policies and standard operating procedures (SOPs).
  • Supervising marketing and public relations programs to increase hotel occupancy.
  • Dealing with official authorities and following up on necessary permits and licenses.

Required Qualifications:
  • Bachelor's degree in hotel management or a related administrative field.
  • Experience of no less than 5 years in hotel management or operations (preferably 4 or 5 stars or serviced apartments).
  • Proficiency in English, both spoken and written.
  • Leadership skills and decision-making ability under pressure.
  • Able to manage multicultural teams.

Job Benefits:
  • Monthly salary: (to be determined after the interview).
  • Housing allowance: (to be determined according to company policy – cash or provided accommodation).
  • Transportation allowance: (to be determined by agreement).
  • Comprehensive medical insurance.

Additional Conditions:
  • Probation period: 3 months renewable once.
  • Working hours: 8 hours daily / 6 days weekly.
  • Compliance with company and hotel policies and regulations.

Requirements

  • Requires 2-5 Years experience

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