Hotel Receptionist📣 Job Ad

in Ehg Enala Hotels Group

26 days ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Makkah

Join EHG Enala Hotels Group as a Hotel Receptionist!
As a vital part of our hospitality team, you will ensure a welcoming experience for our guests, along with various administrative responsibilities.

Key Responsibilities:

Guest Reception: Welcome guests upon arrival and facilitate smooth check-in and check-out procedures.
Customer Service: Respond professionally to guest inquiries, requests, and concerns while providing information about hotel services and local attractions.
Reservation Management: Allocate appropriate rooms to guests and manage booking and cancellation processes.
Administrative Duties: Process payments, maintain accurate records, and manage phone calls and mail.
Coordination with Other Departments: Collaborate with housekeeping and maintenance teams to ensure a seamless guest experience.
Maintain Reception Area: Ensure the reception desk is clean, organized, and welcoming at all times.

Requirements:

Previous experience in customer service or reception within the hospitality sector.
Excellent verbal and written communication skills with a friendly demeanor.
Proficiency in hotel management systems (PMS).
Strong organizational skills and the ability to work under pressure.
Knowledge of English or other languages is a plus.

Requirements

Requires 2-5 Years experience

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