Key Account Manager📣 Job Ad

About the Role

Philips is seeking a Key Account Manager to manage and grow strategic retail partnerships. This full-time position is based in the Makkah region, specifically covering Jeddah and Makkah. The ideal candidate will possess a proven track record in the FMCG sector, demonstrating strong negotiation skills, excellent business acumen, and the ability to build and maintain long-term relationships with senior stakeholders. The role requires 5-10 years of relevant experience.

Key Responsibilities

• Lead the development and execution of strategic account plans for high-value clients, ensuring alignment with overall business objectives and driving long-term growth.
• Serve as the main point of contact for key accounts, fostering long-term partnerships and ensuring customer satisfaction.
• Develop and implement annual business plans aligned with Philips' sales and marketing strategies.
• Negotiate and finalize Annual Joint Business Plans (JBPs) in line with organizational sales and marketing objectives.
• Drive revenue growth, market share, and profitability within assigned accounts.
• Lead annual negotiations on commercial terms, pricing, and promotional mechanics to ensure profitability and sustained growth.
• Manage sales forecasts, budgeting, and reporting for accurate strategic planning.
• Collaborate closely with cross-functional teams such as Marketing, Supply Chain, and Finance to deliver customer-centric solutions.
• Ensure comprehensive customer and historical data is maintained, including plans, features, flyers, in-store activities, budgets, offers, discounts, off-take, spend, and inventory.
• Translate marketing plans into commercial proposals for assigned customers and channel activities into sales forecasts.
• Monitor the field execution of agreed channel plans regarding visibility, pricing, and promotions.
• Conduct regular market visits to monitor market trends, in-store competitor activity, and consumer insights to identify opportunities.
• Assess in-store merchandising and promoter capabilities, providing operational direction to ensure execution fundamentals are implemented.
• Ensure in-store availability and visibility of the product range as per channelization.
• Manage trade marketing budgets and promotional spending with a strong Return on Investment (ROI) mindset.
• Prepare regular sales forecasts, budget plans, and performance reports for internal and external stakeholders.
• Coordinate with internal and external stakeholders, including the finance team, to process customer claims efficiently.
• Ensure that rebate, compensation, and incentive budgets are controlled and tracked according to agreed plans.
• Develop the functional elements of contracts, coordinate quarterly monitoring, and ensure prompt processing of rebate payments.

Required Qualifications

• 5-10 years of experience in key account management, with a proven track record in the FMCG sector.
• Demonstrated ability to manage and grow key retail partnerships.
• Strong negotiation skills and excellent business acumen.
• Ability to build and maintain long-term relationships with senior stakeholders.

About Philips

Philips is a health technology company built around the belief that every human matters. We are committed to ensuring everybody everywhere has access to the quality healthcare they deserve.

Work Environment

This is a full-time position based in the Makkah region, with responsibilities covering both Jeddah and Makkah. The role involves close collaboration with various internal cross-functional teams, including Marketing, Supply Chain, and Finance, to achieve business objectives and deliver customer-centric solutions.

Application Information

Candidates who meet the qualifications and are interested in this Key Account Manager role at Philips are encouraged to apply.