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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Amazon as an Operations Supervisor
Amazon is seeking a motivated Operations Supervisor to lead and support our team in Jiddah, Makkah. This role requires leadership skills to motivate individuals towards achieving productivity and operational goals.

Key Responsibilities:
  • Oversee daily department duties and assign work to associates as necessary.
  • Conduct briefings, provide staff feedback, and perform audits and inspections of vehicles.
  • Support the training and development of new associates and track departmental metrics.
  • Analyze performance metrics to understand success and failures in achieving goals.
  • Maintain hours and schedules, updating SOPs as required.
  • Identify safety hazards and contribute to safety initiatives.

Basic Qualifications:
  • Minimum of 1 year experience with Microsoft Office.
  • High school diploma or equivalent.
  • Flexible work schedule including weekends and overtime as needed.
  • Ability to lift up to 49 pounds and stand/walk for up to 12 hours.

Preferred Qualifications:
  • Bachelor's degree in Engineering or related field.

At Amazon, our inclusive culture powers our commitment to operational excellence. We strive to create an environment where everyone can thrive and share their unique perspectives.

Requirements

  • Requires 2-5 Years experience

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We are seeking a proactive and results-driven Operations Supervisor to oversee our daily delivery operations and lead driver performance. The ideal candidate will ensure operational efficiency, maintain high service standards, and drive continuous improvement across all delivery activities.

Key Responsibilities:
  • Supervise daily driver operations and ensure compliance with company standards.
  • Monitor and analyze KPIs such as orders per shift, on-time delivery, and customer satisfaction.
  • Manage driver performance, implement improvement plans, and recognize top performers.
  • Plan and assign shifts while ensuring full route coverage and smooth handovers.
  • Coordinate with dispatch to optimize driver allocation and operational efficiency.
  • Provide coaching, support, and resolve operational issues and escalations.
  • Ensure compliance with safety, policies, and branding standards.
  • Prepare performance reports and collaborate with internal teams to improve service quality.

Requirements:
  • Minimum 3+ years of experience in delivery operations or a supervisory role.
  • Strong ability to monitor KPIs and drive operational efficiency.
  • Proven leadership, team management, and coordination skills.
  • Proficiency in delivery management systems and operational software.
  • Bachelor's degree in Business, Logistics, or related field preferred.
  • Valid driver's license.

Benefits:
  • Be part of a fast-paced, impact-driven environment.
  • Opportunity to grow into advanced support or quality-focused roles.
  • Work closely with cross-functional teams to improve partner experience.

breifcase2-5 years

locationMakkah

13 days ago