Operations Supervisor📣 Job Ad
in Ninja - نينجا
20 days ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Makkah |
Join Ninja as an Operations Supervisor!
We are seeking a proactive and results-driven Operations Supervisor to oversee our daily delivery operations and lead driver performance. The ideal candidate will ensure operational efficiency, maintain high service standards, and drive continuous improvement across all delivery activities.
Key Responsibilities:
Requirements:
Benefits:
We are seeking a proactive and results-driven Operations Supervisor to oversee our daily delivery operations and lead driver performance. The ideal candidate will ensure operational efficiency, maintain high service standards, and drive continuous improvement across all delivery activities.
Key Responsibilities:
- Supervise daily driver operations and ensure compliance with company standards.
- Monitor and analyze KPIs such as orders per shift, on-time delivery, and customer satisfaction.
- Manage driver performance, implement improvement plans, and recognize top performers.
- Plan and assign shifts while ensuring full route coverage and smooth handovers.
- Coordinate with dispatch to optimize driver allocation and operational efficiency.
- Provide coaching, support, and resolve operational issues and escalations.
- Ensure compliance with safety, policies, and branding standards.
- Prepare performance reports and collaborate with internal teams to improve service quality.
Requirements:
- Minimum 3+ years of experience in delivery operations or a supervisory role.
- Strong ability to monitor KPIs and drive operational efficiency.
- Proven leadership, team management, and coordination skills.
- Proficiency in delivery management systems and operational software.
- Bachelor's degree in Business, Logistics, or related field preferred.
- Valid driver's license.
Benefits:
- Be part of a fast-paced, impact-driven environment.
- Opportunity to grow into advanced support or quality-focused roles.
- Work closely with cross-functional teams to improve partner experience.
Requirements
- Requires 2-5 Years experience
Similar Jobs
You may also like
- Related Operations Supervisor Opportunities
- Operations Supervisor Jobs in Riyadh
- Operations Supervisor Jobs in Jeddah
- Operations Supervisor Jobs in Al Khobar
- Operations Supervisor Jobs in Dammam
- Operations Supervisor Jobs in Medina
- General Accountant Jobs in Riyadh
- Barista Jobs in Riyadh
- Sales Representative Jobs in Riyadh
- Seller Jobs in Riyadh
- Cashier Jobs in Riyadh
- Other Job Fields in Makkah
- General Accountant Jobs in Makkah
- Barista Jobs in Makkah
- Sales Representative Jobs in Makkah
- Seller Jobs in Makkah
- Cashier Jobs in Makkah
- Receptionist Jobs in Makkah
- Marketing Specialist Jobs in Makkah
- Host Jobs in Makkah
- Financial Analysis Specialist Jobs in Makkah
- Administrative Assistant Jobs in Makkah
- Explore Jobs Across Saudi Arabia
- Patient Receptionist Jobs in Riyadh
- Financial Manager Jobs in Riyadh
- Housekeeper Jobs in Turaif
- Head Chef Jobs in Dammam
- Project Coordinator Jobs in Makkah
- Branch Supervisor Jobs in Jazan
- Marketing Specialist Jobs in Jeddah
- Quality Manager Jobs in Jeddah
- Purchasing Manager Jobs in Al-Kharj
- Recruitment Agent Jobs in Al Khobar