
Reservations Agent📣 Job Ad
in Rayhaan Hotels & Resorts
20 days ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Makkah |
Join Our Team as a Reservation Agent!
At Rayhaan Hotels & Resorts, we are dedicated to providing a luxury accommodation experience to our guests while respecting their values and culture. As a Reservation Agent, you will play a crucial role in creating exceptional guest experiences.
Key Responsibilities:
The ideal candidate will have a thorough understanding of hotel operations and the ability to manage guest inquiries professionally and efficiently.
Join us in fostering a welcoming atmosphere that respects the diverse cultures of our guests while providing top-notch services!
At Rayhaan Hotels & Resorts, we are dedicated to providing a luxury accommodation experience to our guests while respecting their values and culture. As a Reservation Agent, you will play a crucial role in creating exceptional guest experiences.
Key Responsibilities:
- Answer phone calls promptly, utilizing the company-approved greeting and reservation script.
- Handle inquiries for hotel room reservations and other services through various channels including fax and email.
- Process reservations accurately in the property management system.
- Manage reservation confirmations, modifications, and cancellations diligently.
- Maintain accurate records of reservation requests and any special requirements.
- Stay informed about hotel facilities and ongoing promotions to assist guests effectively.
- Participate in training programs for upselling and cross-selling to enhance hotel revenue.
- Ensure compliance with all health, safety, and environmental policies.
The ideal candidate will have a thorough understanding of hotel operations and the ability to manage guest inquiries professionally and efficiently.
Join us in fostering a welcoming atmosphere that respects the diverse cultures of our guests while providing top-notch services!
Requirements
- Females-only workplace
- No experience required
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