Receptionist

Job Title: Restaurant Manager  for Lounge

Location: Madina (In Farm)
Experience Required: 3–5 Years
Industry: Hospitality / Lounge / Restaurant

Job Summary

We are seeking an experienced and dynamic Restaurant Manager to lead our lounge operations and drive the venue toward international 5-star service standards. The ideal candidate will be a calm, confident leader who thrives under pressure, inspires teams, and consistently delivers exceptional guest experiences. This role requires someone who is results-oriented, hands-on, and aligned with the long-term vision of the organization.

Key Responsibilities

• Oversee day-to-day lounge and restaurant operations to ensure smooth and efficient service.

• Lead, motivate, and manage staff with a friendly, respectful, and professional approach.

• Maintain a calm and composed attitude during peak hours and high-pressure situations.

• Ensure exceptional customer service standards are met and exceeded at all times.

• Build strong relationships with staff, suppliers, and customers.

• Monitor performance, set targets, and drive results aligned with business goals.

• Ensure compliance with health, safety, and operational standards.

• Handle guest feedback, complaints, and service recovery professionally.

• Train and develop the team to meet international hospitality standards.

• Manage inventory, supplier coordination, and cost control effectively.

Required Skills & Qualifications

• Minimum 3–5 years of proven experience as a Restaurant Manager or similar role.

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Ability to remain calm, focused, and solution-oriented under pressure.

• Friendly, approachable, and professional demeanor.

• Strong organizational and problem-solving skills.

• Clear understanding of restaurant and lounge operational responsibilities.

• Results-driven mindset with attention to quality and detail.

What We Are Looking For

• A team leader, not just a supervisor.

• Someone who will make a measurable difference to the organization.

• A professional who shares our vision and is committed to achieving international 5-star standards.

• A long-term contributor who grows with the brand and the business.

• Develop and implement the marketing strategy in line with the hotel's commercial objectives.
• Monitor and measure the success of all marketing campaigns and initiatives.
• Oversee promotional activities across all channels, ensuring adherence to brand standards.
• Manage the marketing team, ensuring their growth and development.
• Engage with various departments to ensure marketing objectives are met.