Marketing Manager📣 Job Ad

Join Hilton as a Marketing Manager!

We are looking for a Marketing Manager to play a crucial role in developing and implementing our annual marketing plan, driving key objectives, current initiatives, and relevant marketing activities relating directly to our hotel cluster. You will lead the marketing team and ensure that all functions contribute to achieving our commercial targets.

Key Responsibilities:

• Develop and manage the annual marketing plan, including eCommerce, brand, and loyalty marketing.
• Drive a sound B2B and B2C strategy for each hotel in line with our commercial focus.
• Measure the success of marketing activities and produce performance reports for key stakeholders.
• Oversee promotional activities at local, regional, and global levels, ensuring brand adherence.
• Manage social media activities and enhance customer interaction.
• Develop local partnerships and oversee revenue-driving activities.

Requirements:

• Minimum of 2 years experience in a similar role in the hospitality sector.
• College degree in Marketing or Hotel Management.
• Proven ability to manage and motivate a team.
• Strong project management skills and budget management experience.
• Excellent communication skills in English and proficiency in native languages.

Working with Hilton:
Hilton is dedicated to providing exceptional guest experiences across our global brands. Be part of a team that is committed to creating remarkable hospitality experiences worldwide. Come showcase your creativity and leadership skills with us at Hilton!

Join Hilton as a Reservations Agent!
We are looking for a dedicated individual who will be the main contact for room reservations at our hotel. As a Reservations Agent, you are expected to provide exceptional service, influencing guests' decisions to stay at our property.

What will you be doing?
As a Reservations Agent, your tasks will include:

• Converting inquiries into contracted business quickly.
• Responding positively to sales inquiries to develop future leads.
• Responding to customers in a highly professional manner.
• Ensuring all reservations are completed accurately to meet the Guest's expectations.
• Providing prompt service while maintaining the hotel's brand standards.

What are we looking for?
A successful Reservations Agent at Hilton should possess:

• A passion for delivering great customer service.
• Excellent communication skills and a professional telephone manner.
• Outstanding administration and organizational skills.
• Intermediate computer proficiency.

It is advantageous to have previous experience in a Reservations environment and tertiary qualifications or a collegiate-level degree.

About Hilton
Hilton is a leading global hospitality company with a reputation for delivering exceptional guest experiences. We are committed to creating remarkable experiences and our amazing Team Members are at the heart of it all!

Join Our Team at Hilton!
As an Executive Housekeeper, you will oversee all housekeeping operations to deliver an exceptional experience for our guests. Our vision at Hilton is to fill the earth with the light and warmth of hospitality, and we need you to help us achieve this vision.

Your Responsibilities:

• Oversee housekeeping and laundry operations ensuring compliance with standards.
• Evaluate guest satisfaction and monitor performance trends for continuous improvement.
• Manage departmental budgets with effective cost controls.
• Recruit, train, and manage the Housekeeping/Laundry team.
• Inspect and maintain all hotel fixtures, fittings, and appliances.
• Ensure staffing levels meet business demands and maintain good communication with all hotel areas.

What We Expect:

• Proven experience in housekeeping/laundry management.
• Ability to lead and manage large teams effectively.
• Strong organizational and budget management skills.
• IT proficiency and familiarity with property management systems.
• Excellent communication and customer service skills.

Join us at Hilton, where our amazing team members are at the heart of hospitality!