Agent Engineering Intern📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
****, a KSA-based company with Silicon Valley experience, is expanding its suite of products in Voice AI and AI agents. The company is seeking a motivated Agent Engineering Intern to join its dynamic team. This role provides an opportunity to gain hands-on experience in modern AI, working closely with engineering, product, and client-facing teams. The position is ideal for individuals looking to contribute to a fast-paced start-up environment.
Role Overview
As an Agent Engineering Intern, you will be instrumental in designing, building, and deploying AI agents to address real-world challenges. You will support Proof of Concept (POC) development, manage the end-to-end delivery of agent implementations, and engage directly with clients. This internship offers a practical learning experience in a growing technology sector.
Key Responsibilities
- Support the development of Proof of Concepts (POCs) for new client use cases, managing the process from initial scoping through to demo-ready delivery.
- Design and build AI agents utilizing the company's proprietary platform, translating client requirements into functional agent workflows.
- Take ownership of the end-to-end delivery of agent implementations, ensuring accountability for timelines, quality, and project outcomes.
- Interface directly with clients to gather detailed requirements, present project progress, address inquiries, and manage expectations.
- Evaluate recorded interactions between AI agents and customers for accuracy, appropriate tone, compliance adherence, and overall customer experience.
- Score conversations against a defined quality rubric and document findings within the quality assurance (QA) tracking system.
- Identify and flag agent errors, instances of hallucination, missed customer cues, and policy or compliance issues for the engineering team.
- Analyze call data to identify recurring patterns and trends, including common failure modes, frequent customer questions, and opportunities for optimization.
- Partner with the Operations team to provide feedback that informs agent training, prompt updates, and product enhancements.
- Assist in refining and evolving the QA rubric and scoring guidelines.
- Contribute to weekly quality reports, summarizing key performance metrics, significant issues, and recommended improvements.
- Review chat or text-based agent transcripts in addition to voice calls.
Qualifications and Requirements
- Currently in your final semester or a recent university graduate in Computer Science, Engineering, or a related field.
- Demonstrated interest in software quality assurance, testing, and AI technologies.
- Possess a foundational understanding of software testing concepts and methodologies.
- Familiarity with testing tools or programming languages is considered a plus.
- Strong attention to detail and problem-solving capabilities.
- Excellent communication and analytical abilities.
- Eagerness to learn and adapt within a fast-paced environment.
- Fluency in both spoken and written Arabic and English.
- Must be based in Riyadh.
Skills
- AI agents
- Software quality assurance
- Testing
- AI technologies
- Software testing concepts
- Software testing methodologies
- Attention to detail
- Problem-solving
- Communication
- Analytical abilities
Work Environment and Location
This is a full-time internship opportunity based in Riyadh, Saudi Arabia. The role involves working within a growing start-up environment, collaborating with cross-functional teams to deliver AI agent solutions.
Requirements
- No experience required
Similar Jobs
You may also like
- Related Agent Engineering Intern Opportunities
- Sales Manager Jobs in Riyadh
- Real Estate Marketer Jobs in Riyadh
- Sales Supervisor Jobs in Riyadh
- Teleseller Jobs in Riyadh
- Content Creator Jobs in Riyadh
- Other Job Fields in Riyadh
- Sales Manager Jobs in Riyadh
- Real Estate Marketer Jobs in Riyadh
- Sales Supervisor Jobs in Riyadh
- Teleseller Jobs in Riyadh
- Content Creator Jobs in Riyadh
- Cafe Manager Jobs in Riyadh
- Administrative Assistant Jobs in Riyadh
- Sales Representative Jobs in Riyadh
- Marketing Specialist Jobs in Riyadh
- Sales Specialist Jobs in Riyadh
- Explore Jobs Across Saudi Arabia
- Sales Specialist Jobs in Hail
- Barista Jobs in Dammam
- Cafe Manager Jobs in Al-Ahsa
- Mechanical Technician Jobs in Makkah
- Truck Driver Jobs in Khamis Mushayt
- Human Resources Manager Jobs in Dammam
- Customer Services Specialist Jobs in Jeddah
- Certified Trainer Jobs in Jazan
- Operations Executive (Real Estate Sector) Jobs in Jeddah
- Accounting Clerk Jobs in Hail