Assistant Manager, Order Management📣 Job Ad

About the Role

CEER is seeking an Assistant Manager, Order Management to join its team in Riyadh, Saudi Arabia. This full-time position is responsible for managing the end-to-end order process, sales planning, and MIS reporting for the Passenger Vehicle business. The role is key to ensuring an efficient order-to-delivery cycle, accurate demand forecasting, and supporting data-driven decisions within the sales organization to meet volume, market share, and profitability objectives. This position will collaborate with Product Marketing, Market Intelligence, and Sales Plan functions to ensure operational excellence and strategic alignment.

Key Responsibilities

• Oversee the complete vehicle order lifecycle from booking to delivery, ensuring accuracy, completeness, and timely fulfillment to customers and distributors.
• Coordinate with plant, port/yard, logistics, PDI, finance, and distributors to resolve order blocks, credit holds, and dispatch issues.
• Manage vehicle allocation across regions, distributors, and variants based on demand priority and stock availability.
• Maintain SAP order processing hygiene, ensuring data accuracy in master data, pricing, VIN tracking, and dispatch records.
• Support the development of monthly, quarterly, and annual sales plans by region, model, variant, and dealer.
• Develop rolling demand forecasts in collaboration with regional sales, product planning, and other relevant teams.
• Analyze sales trends, market dynamics, competitor activity, fleet/retail mix, and seasonality, providing plan vs. actual variance analysis with actionable insights.
• Contribute to the Sales & Operations Planning (S&OP) cycle with consolidated inputs, scenario modeling, and recommendations.
• Monitor channel partner performance, including stock days, sales velocity, retail vs. wholesale mix, outstanding receivables, working capital cycles, and dealer ROI.
• Support the implementation of dealer schemes, retail incentive programs, fleet/B2B deals, and trade policies, tracking compliance and effectiveness.
• Design and maintain dashboards using Power BI and Advanced Excel for retail/wholesale performance, order book, dispatches, dealer stock, channel health, and forecast accuracy.
• Publish daily, weekly, and monthly Management Information System (MIS) reports for leadership.
• Automate recurring reports and conduct ad-hoc analyses for leadership reviews, principal/OEM submissions, and budget exercises.
• Maintain a centralized data repository for all sales planning and distribution information.

Qualifications and Requirements

• A degree in Business, Engineering, Supply Chain, or a related field.
• An MBA or relevant certification is considered an advantage.
• A minimum of 8 years of experience in a similar role within the automotive business.

Required Skills

• Hands-on expertise in SAP (SD module) for order processing, pricing, allocation, and dispatch reporting.
• Strong understanding of the order-to-delivery cycle in an automotive context.
• Proficiency in developing demand forecasts, sales plans, and S&OP inputs using statistical and market-based methods.
• Solid grasp of variance analysis and forecast accuracy measurement.
• In-depth knowledge of dealer/distributor operations, channel economics, stock management, dealer ROI, and trade scheme management within the Passenger Vehicle segment.
• Advanced proficiency in MS Excel, including Power Query, complex formulas, pivots, and macros.
• Expertise in Power BI for data modeling and creating interactive dashboards.
• Ability to lead small teams and manage cross-functional stakeholders, including regional sales, supply chain management, and finance.
• Effective communication skills, with the ability to communicate clearly at leadership levels.
• Experience with MIS reporting and creating comprehensive business analyses.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. The company is CEER.