Attendant-Recreation📣 Job Ad

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dynamic and guest-focused Attendant-Recreation to join their team. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to contribute to a fun and relaxing atmosphere for guests. The Attendant-Recreation will play a crucial role in engaging guests in recreational activities, ensuring their safety and enjoyment, and maintaining the recreational facilities.

Company Mission and Culture

At W Hotels, the mission is to inspire curiosity and expand horizons, creating a space where life can be experienced. The brand is known for reinventing luxury norms globally, driven by a spirit of daring and innovation. The culture of service is centered around "whatever, whenever," transforming guest passions into reality. Joining W Hotels means becoming part of Marriott International's portfolio, a place to do your best work, act on purpose, be part of an incredible global team, and become the best version of yourself.

Key Responsibilities

• Encourage, recruit, register, and schedule guests to participate in recreation activities.
• Promote a fun and relaxing atmosphere for guests.
• Provide guests with information about available recreation facilities and activities.
• Promote the rules and regulations of the recreation facility for the safety and welfare of guests and members.
• Observe activity in the recreational facility and respond appropriately in accordance with local operating procedures in the event of an emergency.
• Identify situations where guests may not be able to safely participate in an activity and inform the supervisor/manager.
• Clean and maintain recreational equipment and supplies.
• Report accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications as required.
• Follow company policies and procedures, ensuring uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others and support the team to reach common goals.
• Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in a variety of formats, including small print.
• Visually inspect tools, equipment, or machines to identify defects.
• Enter and locate work-related information using computers and/or point of sale systems.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent.
• CPR Certification.
• First Aid Certification.
• Any certification or training required by local and state agencies.

Required Skills

• Proficiency in handling and maintaining recreation equipment.

Work Location and Schedule

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The schedule is full-time and the role is not located remotely.