img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join our Team as a Business Analyst – ServiceNow!
We are seeking a driven and experienced Business Analyst to join Datamatics Technologies in Riyadh, Saudi Arabia. This role is perfect for those with a passion for technology and business processes, looking to make an impact in a dynamic environment.

About the Role:
The Business Analyst will work on ServiceNow implementations, bridging the gap between business stakeholders and technical teams. You will play a crucial role in ensuring that requirements are accurately documented and translated into effective solutions. This position requires strong analytical skills, excellent communication, and a deep understanding of complex business processes.

Key Responsibilities:
  • Gather, analyze, and document business and functional requirements.
  • Conduct stakeholder meetings, workshops, and discovery sessions.
  • Translate business needs into clear functional and technical specifications.
  • Prepare documentation including BRD, FRD, user stories, and process flows.
  • Work alongside ServiceNow developers to design suitable solutions.
  • Support Agile ceremonies such as sprint planning, backlog grooming, and retrospectives.
  • Collaborate with QA teams to define test cases and validate solutions.
  • Participate in User Acceptance Testing (UAT) and obtain business sign-off.
  • Identify opportunities for process automation and optimization using ServiceNow.

Required Skills & Experience:
  • Minimum 5+ years of experience as a Business Analyst.
  • Proven experience with ServiceNow projects or implementations.
  • Strong understanding of requirement gathering and documentation techniques.
  • Experience creating BRDs, FRDs, User Stories, and workflow diagrams.
  • Knowledge of Agile and Waterfall methodologies.
  • Strong stakeholder management and communication skills.

Preferred Qualifications:
  • ServiceNow certifications (CSA, CIS, or related).
  • Experience working with ITSM, ITOM, HRSD, or enterprise workflow systems.
  • Exposure to digital transformation or automation initiatives.
  • Ability to work in fast-paced, multicultural environments.

Requirements

  • Requires 2-5 Years experience

Similar Jobs

Business Analyst

📣 Job AdNew

RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)

Full-time
Position: SAP BO Business Analyst (Arabic Speaking) – BI Report Migration Project

Join RiDiK, a global technology solutions provider and a subsidiary of CLPS Incorporation. As an SAP BO Business Analyst, you will lead and support BI report migration initiatives, ensuring a smooth transition from legacy systems to SAP BusinessObjects. This role requires strong SAP BO expertise and the capability to communicate effectively with Arabic-speaking stakeholders.

Key Responsibilities:
  • Gather and document business requirements in Arabic and English for BI report migration.
  • Analyze existing reports and dashboards, identify gaps, and define migration strategy.
  • Coordinate with technical teams to migrate reports from legacy platforms to SAP BO.
  • Validate migrated reports for accuracy, performance, and compliance.
  • Conduct workshops and training sessions for Arabic-speaking end-users.
  • Manage UAT and ensure successful deployment of migrated reports.
  • Provide post-migration support and resolve issues promptly.
  • Prepare documentation and migration status reports for stakeholders.

Required Qualifications:
  • Bachelor’s degree in IT, Computer Science, or related field.
  • 7 to 8 years of experience in SAP BO/BI tools.
  • Proven experience in BI report migration projects.
  • Strong knowledge of SAP BO components.
  • Excellent communication skills in Arabic and English.

Join RiDiK and be part of a fast-growing team that is shaping the future of technology across industries.

breifcase2-5 years

locationRiyadh

6 days ago

Business Analyst

📣 Job Ad

HCLTech

Full-time
Join HCLTech as a Business Analyst!
We are looking for a Saudi national to take on a vital role in our IT department. As a Business Analyst, your primary responsibility will be to create, maintain, and organize comprehensive technical documentation for a variety of IT systems, processes, and procedures. This position is critical in ensuring that IT operations are well-documented and understood by all relevant stakeholders, including IT staff, end-users, and management.

Key Responsibilities:
  • Develop and maintain various technical documents, including policy and compliance documents, process documentation, system architecture diagrams, and user manuals.
  • Collaborate with IT Operations engineers and subject matter experts to gather information.
  • Translate complex technical information into easily understandable language.
  • Proofread and edit documents for clarity and adherence to company style guides.
  • Conduct regular audits of existing documentation to ensure accuracy.

Requirements:
  • Saudi national with 4-10 years of overall experience, including 4-7 years in a relevant field.
  • Minimum bachelor’s degree.
  • Excellent written and verbal communication skills in both English and Arabic.
  • Strong understanding of IT operations concepts.
  • Proven experience documenting IT infrastructure and systems.
  • Proficiency with documentation tools and experience with diagramming tools.

breifcase2-5 years

locationRiyadh

13 days ago

Business Analyst

📣 Job Ad

Squadio

Full-time
Join Squadio as a Senior Business Analyst!

Squadio is a global remote-first IT service provider headquartered in Riyadh, KSA. We are seeking a passionate and skilled Senior Business Analyst to bridge the gap between our clients' IT needs and our business objectives.

Key Responsibilities:
  • Define configuration specifications and business analysis requirements.
  • Perform quality assurance to ensure optimal product performance.
  • Define reporting and alerting requirements.
  • Develop and maintain relationships with partners to enhance integrations.
  • Assist in designing, documenting, and maintaining system processes.
  • Identify common technical issues and provide insights to the product team.
  • Communicate key insights and findings to internal teams.

Requirements:
  • 6-8 years of experience as a Business Analyst.
  • Degree in IT or Computer Science.
  • Proven experience in eliciting requirements and performing testing.
  • Strong background in data analysis and visualization techniques.
  • Proficient in writing SQL queries.
  • Native Arabic speaker with strong communication skills.

Apply now and become part of a dynamic team that values innovation and collaboration!

breifcase2-5 years

locationRiyadh

Remote Job
22 days ago

You may also like