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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Our Team as a Call Center Executive!
At Saudi Arabia Sotheby’s International Realty, the largest luxury Real Estate brokerage in the KSA, we are excited to offer a fantastic opportunity for a customer-focused Call Center Executive to join our team in Riyadh.

About Us:
Saudi Arabia Sotheby’s International Realty is recognized as a leader in luxury real estate globally and consistently ranks as one of the highest volume producing affiliates in the Sotheby’s International Realty network.

Key Responsibilities:
  • Manage inbound and outbound calls professionally.
  • Address customer inquiries and provide accurate information.
  • Resolve customer complaints and escalate issues when necessary.
  • Maintain a positive and empathetic approach toward customers.
  • Document customer interactions and update records accurately.
  • Adhere to communication scripts and company guidelines.
  • Meet performance metrics such as response time and customer satisfaction.
  • Collaborate with team members for seamless service delivery.

Requirements:
  • High school diploma or equivalent; bachelor’s degree preferred.
  • Proficiency in both Arabic and English.
  • Previous experience in a call center or customer service role is preferred.
  • Excellent verbal communication skills.
  • Strong problem-solving abilities.
  • Willingness to work under pressure and during shifts, including weekends.
  • Familiarity with CRM systems is an advantage.

If you are passionate about customer service and eager to join a prestigious company, we invite you to apply and become a part of our dedicated team!

Requirements

  • Requires 2-5 Years experience

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نحن في alfanar، شركة سعودية ذات حضور دولي، نبحث عن موظف مركز اتصال للانضمام إلى فريقنا. يعود تاريخ alfanar إلى عام 1976، حيث نعمل في تصنيع وتجارة مجموعة متنوعة من المنتجات الكهربائية. نلتزم بتقديم أعلى المعايير الجودة لعملائنا ونعمل على تطوير رأس المال البشري لدينا، والذي نعتبره من أهم أصولنا.

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