img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Andalus, Riyadh
Customer service representative needed to work in the call center, where you will be responsible for responding to customer inquiries over the phone and solving their problems in a professional and friendly manner. The position requires excellent communication skills, the ability to handle work pressure, and proficiency in using basic computer systems to record data and follow up on requests. We are looking for a candidate who is patient and able to work within a team, with problem-solving skills and a commitment to the required quality standards in customer service.

Requirements

  • For Saudis Only
  • No experience required
  • Intermediate in English

Similar Jobs

Call Center Agent

📣 Job AdNew

Bevatel

Full-time
Join Bevatel as a Call Centre Agent!
Bevatel is a leading Saudi company specialized in delivering advanced cloud-based contact center systems and unified communication solutions. We are currently seeking a dedicated Call Centre Agent to join our dynamic team.

Key Responsibilities:
  • Answer incoming calls and make outbound calls as required.
  • Handle customer inquiries, complaints, and requests efficiently.
  • Provide accurate information about products, services, and company policies.
  • Resolve issues and escalate complex cases to the appropriate department when needed.
  • Maintain detailed and accurate records of customer interactions in the system.
  • Follow call center scripts, procedures, and quality standards.
  • Achieve individual and team performance targets (KPIs).
  • Ensure customer satisfaction and maintain professional communication at all times.

Requirements:
  • Bachelor’s degree is a plus.
  • Previous experience in a call center or customer service role preferred.
  • Strong communication and interpersonal skills.
  • Perfect command of English; additional languages are a plus.
  • Ability to work under pressure and handle difficult situations calmly.
  • Basic computer skills and familiarity with CRM systems.

Working Conditions:
  • Shift-based work (may include weekends or holidays).
  • Office-based or remote work as applicable.

Skills & Competencies:
  • Excellent verbal communication.
  • Active listening skills.
  • Problem-solving abilities.
  • Time management and multitasking.
  • Customer-focused attitude.

breifcase2-5 years

locationRiyadh

4 days ago