Community Manager📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
VML, part of WPP, is a creative company focused on brand experience, customer experience, and commerce, aiming to build connected brands that drive growth. We are seeking a Community Manager to join our team in Riyadh, Saudi Arabia. This role is essential for managing and expanding our brand's online presence across social platforms, ensuring engaging interactions, effective moderation, and maintaining a consistent, positive brand voice.
As a member of our team, you will contribute to fostering a vibrant online community and supporting our work for clients. VML operates with an innovative and human-first approach, supported by a global network of 26,000 individuals across over 55 markets.
Key Responsibilities
- Manage daily engagement with the online community across various social media platforms.
- Respond promptly to comments, messages, and inquiries, adhering to the brand's tone of voice.
- Proactively monitor online conversations and engage with the community to encourage positive interactions.
- Escalate sensitive issues as they arise and actively manage the brand's online reputation.
- Support content publishing efforts, ensuring all communications align with the established brand tone of voice.
- Track and report on community insights, sentiment, and overall performance to inform strategy.
Qualifications and Requirements
- 2-4 years of experience in community management or social media roles.
- Strong communication skills in both English and Arabic.
- Ability to handle high volumes of interaction in a fast-paced environment.
- Solid understanding of current social media platforms and emerging trends.
Required Skills
- Community Management
- Social Media Strategy and Execution
- Exceptional Communication Skills
- Proficiency with Social Media Platforms
- Brand Voice Development and Maintenance
- Online Reputation Management
Work Environment
This is a full-time position based in Riyadh, Saudi Arabia. We operate with a hybrid work approach, with teams in the office an average of four days a week. Accommodations or flexibility can be discussed with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer committed to fostering a culture of respect where everyone feels they belong and has opportunities to progress. For more information about VML, please visit ********, and follow us on Instagram, LinkedIn, and X.
Requirements
- Requires 2-5 Years experience
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