img
SalarySalarySR 5,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationKing Abdullah, Riyadh
A food and beverage order clerk is required to work in a fine restaurant, where you will be responsible for preparing and arranging orders according to the required standards and ensuring the quality of food and beverages served to customers. The tasks include: • Preparing hot and cold drinks • Preparing snacks and sandwiches • Organizing and cleaning the work area • Ensuring the cleanliness of tools and equipment • Dealing with customer orders quickly and accurately. The position requires previous experience in the restaurant or café field, the ability to work under pressure, and good communication skills with customers.

Requirements

  • GOSI Registration Required or Sponsorship Transfer
  • No experience required

Similar Jobs

Branch Supervisor

New

Irtiqaa Holding

SR 3,500 - 5,000 / Month dotFull-time

<<< ONLY CANDIDATES WITH PREVIOUS EXPERIENCE IN SAME POSITION WILL BE ACCEPTED >>>

Position: Restaurant Supervisor (Fine dining Experienced)

Starting Salary: SAR 3,500 with FREE shared accommodation, transportation, and 1 duty meal OR 5,000 Full package / Live Out

Job Role: The Service Supervisor is a frontline hospitality leader responsible for overseeing the day-to-day delivery of exceptional guest service across the dining floor. Reporting directly to the Restaurant Manager, this role bridges the gap between the service team and management — directing waitstaff during service, ensuring brand standards are consistently upheld, and creating a welcoming and professionally executed dining experience for every guest. The Service Supervisor plays a pivotal role in shaping team culture, maintaining floor discipline, and embodying the warm yet polished hospitality values that define the brand's presence across the GCC.

Key Responsibilities:

  • Floor Supervision & Service Coordination: Supervise and direct the front-of-house service team throughout every service period — managing floor sections, coordinating table assignments, monitoring pace and flow, and ensuring seamless, attentive service is delivered consistently from guest arrival through to settlement and departure.
  • Guest Relations & Experience Management: Serve as the senior point of contact for guests on the floor; greet VIP and regular guests personally, handle complaints and special requests with professionalism and cultural sensitivity, and take swift, decisive action to resolve any service issues in a manner that exceeds guest expectations and protects the brand's reputation.
  • Team Briefing & Pre-Service Preparation: Lead pre-service briefings to communicate daily specials, menu updates, reservation notes, allergen information, and service expectations to the FOH team; ensure all team members are correctly groomed, stationed, and fully prepared before doors open for each service period.
  • Service Standards Enforcement & Coaching: Monitor the service team's performance throughout the shift — observing table interactions, upselling behaviour, menu knowledge, and service technique; provide real-time guidance and constructive coaching on the floor to maintain the brand's service standards and develop the capabilities of individual team members.
  • Reservation & Seating Management: Oversee the reservation system, walk-in management, and table allocation to optimise covers and minimise guest wait times; liaise with the kitchen and bar teams on pacing and special requirements to ensure every seating runs smoothly and guests feel valued from the moment they arrive.
  • Compliance, Grooming & Brand Standards: Ensure all front-of-house team members consistently adhere to the brand's grooming policy, uniform standards, service scripts, and code of conduct; uphold GCC regulatory compliance across all guest-facing areas including hygiene standards, licensing requirements, and health and safety obligations.
  • Reporting & Restaurant Manager Support: Assist the Restaurant Manager with shift reports, daily covers tracking, feedback documentation, and team performance observations; flag operational issues, recurring service gaps, or staff concerns promptly, and contribute actively to continuous improvement initiatives that elevate the overall guest experience across GCC locations.

Qualifications & Requirements

  • Educational & Professional Credentials: A diploma or degree in Hospitality Management, Hotel Management, or a related discipline from a recognised institution is preferred; professional certifications in food & beverage service, or customer experience management are a distinct advantage; a valid food hygiene certification compliant with GCC municipal standards is required.
  • Professional Experience: A minimum of 3–5 years of progressive front-of-house experience in an upscale restaurant, luxury hotel, or premium dining establishment, including at least 1–2 years in a supervisory or senior service role; demonstrated ability to manage and direct a service team during high-volume service in a fine-dining or multi-cuisine environment; prior experience in a GCC or Middle Eastern hospitality setting is strongly preferred.
  • Leadership, Communication & Cultural Sensitivity: Proven ability to lead, motivate, and develop a diverse front-of-house service team under pressure; strong interpersonal and communication skills in English, with Arabic or additional languages considered a significant advantage; a deep appreciation of GCC cultural etiquette, Islamic hospitality values, and the expectations of an internationally diverse Gulf clientele; a calm, solutions-focused temperament with the confidence to handle challenging guest situations gracefully and in alignment with the brand's values.

breifcase2-5 years

locationWest Umm Al Hamam, Riyadh

about 21 hours ago