Customer Services Specialist📣 Job Ad

Join Our Team as a Senior Customer Service Specialist!
At Amazon, we are on a mission to provide top-notch customer service, and our Tech Support Executive Customer Relations team plays a vital role in achieving that goal. We are seeking a motivated Senior Customer Service Specialist to manage complex customer escalations and enhance customer trust in our Digital, Device & Alexa products.

Key Responsibilities:

• Resolve customer trust escalations related to Amazon Brand, driving technical investigations to restore customer confidence.
• Support managers with VP inquiries and prepare detailed responses for senior leadership.
• Analyze customer problems, building a comprehensive history to identify root causes.
• Engage directly with customers for data gathering and case closure.
• Conduct data analysis linked to escalations and manage process improvement initiatives.
• Communicate effectively with internal and external customers, adapting style to meet audience needs.
• Create and document efficient processes for escalation management.
• Commit to excellent customer service and represent Amazon’s values.

Basic Qualifications:

• Fluency in both Arabic and English (spoken and written).
• A minimum of six months experience with customer escalated contacts.
• Bachelor's degree or 2 years of Amazon experience.
• Proficiency in MS Office and customer service tools.
• Ability to interpret and communicate analytics.

Preferred Qualifications:

• Experience with data tools like Heartbeat and Tableau.
• Strong project management ability.
• Familiarity with HTML for documentation creation.

We encourage applicants from diverse backgrounds and support inclusion in the workplace. Interested candidates can find more information about the application process on our website.

Job Summary:
We are Looking for a General Accountant to join us in Riyadh. The General Accountant is responsible for managing financial transactions, preparing accounting reports and ensuring the accuracy and completeness of accounting information. This position supports the company by maintaining appropriate financial controls and contributing to informed business decisions through financial analysis.

Job Description:

• Record and review financial transactions including accounts payable, accounts receivable and general ledgers.
• Ensures the accuracy and completeness of financial information in accordance with accounting principles and operating principles of the company.
• Assists in preparing regular financial reports for management and external stakeholders.
• Assists in monthly and year-end closing processes, ensuring all financial transactions are properly recorded and reconciled.
• Prepare accounting records, record the necessary adjusting entries, and prepare financial statements.
• Manage accounts payable processes including invoice processing, payments and vendor communication.
• Track receivables, invoices, traditions and reconcile customer accounts.
• Assists with tax compliance by preparing tax returns and ensuring compliance with relevant tax laws and regulations.
• Participate in internal and external audits by providing accurate and organized financial information.

Requirements:

• Diploma degree in accounting, Finance, or related field.
• Maximum 1-2 years of experience in accounting.
• Proficient management accounting programs and financial management systems.
• Good knowledge of accounting principles, financial reporting and taxation.
• Excellent analytical and problem-solving skills.
• Excellent Microsoft Excel skills.
• Attention to detail and accuracy.
• Honesty and ethics in financial management.
• Strong organizational and multi-tasking skills.
• Effective communication and interpersonal skills.

Join Our Team as a Corporate Sales Specialist!
At Puregym Arabia – Ektimal Sports Company, our mission is to help more people in more places lead healthier lives every day. We're dedicated to providing high-quality fitness experiences at affordable prices.

Role Overview:
This on-site, full-time role for a Corporate Sales Specialist based in Riyadh, Saudi Arabia involves driving sales by identifying and developing new corporate business opportunities. Key responsibilities include:

• Managing corporate sales accounts.
• Conducting business development activities.
• Developing sales strategies and negotiating contracts.
• Maintaining client relationships.

You'll work directly with potential and existing corporate clients to achieve sales targets and promote business growth.

Qualifications Required:

• Strong skills in Corporate Sales and Sales Management.
• Experience in Business Development and Negotiation.
• Proven track record of achieving sales targets and developing corporate business.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience in the fitness industry is a plus.
• Proficiency in both English and Arabic is preferred.