Host📣 Job Ad

Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5500 hotels, and 10000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.

Job Description
We are seeking a friendly and professional Hostess to join our team in Riyadh, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.

• Greet and welcome guests with a warm, friendly demeanor
• Manage reservations and seating arrangements efficiently
• Escort guests to their tables and provide menus
• Coordinate with servers and kitchen staff to ensure smooth service
• Answer phone calls and respond to inquiries about the restaurant
• Maintain cleanliness and organization of the reception area
• Assist with special events and promotions
• Handle guest concerns and complaints professionally
• Manage waiting lists during peak hours
• Ensure compliance with health and safety regulations
• Collaborate with team members to maintain a positive dining atmosphere

Qualifications

• Proven experience as a hostess or in a similar customer service role
• Outstanding guest service skills with a friendly and enthusiastic attitude
• Excellent verbal and written communication skills in English
• Professional appearance and demeanor
• Ability to multitask and stay organized in a fast-paced environment
• Flexible availability, including evenings, weekends, and holidays
• Strong problem-solving skills and ability to work independently
• Basic computer skills, including proficiency in Microsoft Office suite
• Knowledge of local culture and customs
• Basic math skills for managing reservations and seating arrangements
• Team-oriented mindset with a willingness to assist colleagues as needed
• Physical stamina to stand, walk, and move for extended periods
• Ability to perform tasks such as kneeling, pushing, and pulling when necessary

Additional Information
Your Team And Working Environment
Join our warm and welcoming Front of House team, where hospitality, professionalism, and guest satisfaction are at the heart of everything we do. In this dynamic and fast-paced environment, you will work alongside passionate colleagues who value teamwork, attention to detail, and creating memorable guest experiences from the moment they walk through the door.

Our Commitment To Diversity & Inclusion
We are an inclusive and diverse workplace that celebrates individuality and promotes equal opportunity for all. Our goal is to build a team where everyone feels valued, respected, and empowered to grow—regardless of background or experience.

Join Our Team at Kimpton Riyadh!

We are looking for passionate and high-spirited individuals to be part of our pre-opening team at Kimpton Riyadh, the first Kimpton hotel in the Middle East. Located in the King Abdullah Financial District, our hotel promises unique experiences and warm hospitality.

Key Responsibilities:

• Greeting Guests: Warmly welcome guests upon arrival, ensuring they feel valued and comfortable.
• Managing Reservations: Handle reservations efficiently while communicating with relevant departments.
• Seating Arrangements: Organize seating to accommodate guests and manage waitlists during peak times.
• Communication Hub: Act as a link between guests, servers, and kitchen staff for seamless service.
• Menu Familiarity: Be knowledgeable of the menu to assist guests with their selections.
• Upselling and Promotion: Promote special menu offerings and enhance the dining experience.
• Maintaining Cleanliness: Oversee cleanliness in the waiting areas.
• Customer Relationship Building: Build positive relationships with guests and seek their feedback.

Required Skills:

• Strong communication and interpersonal skills.
• Problem-solving and organizational skills.
• Attention to detail in managing reservations and guest interactions.

Qualifications:
Ideally, candidates should hold a diploma in Hotel or Business Administration and have 23 years of relevant experience in an international luxury hotel chain. Fluency in English is essential, while Arabic is preferred.

What We Offer:
In return for your dedication, we provide a competitive salary, benefits, and the opportunity to be part of a globally recognized hospitality family. Join us, and together, let's create unforgettable experiences for our guests!

Join Our Team as a Restaurant Hostess!
At Jareed Hotels, we pride ourselves on delivering an exceptional guest experience. As a Restaurant Hostess, you will play a vital role in creating a welcoming atmosphere for our diners. This position is perfect for individuals passionate about customer service and thriving in a fast-paced environment.

Key Responsibilities:

• Greet and welcome guests upon arrival.
• Manage reservations and maintain an organized seating chart.
• Assist in seating guests promptly and efficiently.
• Provide guests with menus and inform them about daily specials.
• Handle phone inquiries regarding reservations and wait times.
• Coordinate with the waitstaff to ensure timely service.
• Monitor the dining area for cleanliness and guest satisfaction.
• Address guest complaints or concerns professionally.
• Assist in training new host staff as required.
• Participate in team meetings for service improvements.

Preferred Qualifications:

• 13 years of experience in a hospitality role.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and multitask.
• Flexible to work evenings and weekends.
• Familiarity with reservation management software is a plus.

About Jareed Hotels:
Jareed Hotels embodies the essence of hospitality, rooted in Saudi Arabian heritage. We aim to provide a luxurious and exclusive boutique experience that feels like home. Join us to be part of a dedicated team committed to exceeding guest expectations!