Host

Welcoming guests with a smile and appropriate greeting. Organizing waiting lists and directing guests to the appropriate tables. Coordinating with the service team to ensure speed and quality of service. Responding to guest inquiries and providing basic information. Handling reservations (in-person, phone, or online). Maintaining cleanliness and order in the reception area. Professionally handling simple complaints and referring them to management when necessary. Adhering to the establishment's policies and customer service standards.