IT Support Technician

Join the National Medical Care Team as an IT Help Desk Technician!
We are a leading healthcare provider in Saudi Arabia, dedicated to delivering high-quality, patient-centered medical services. Our team of over 3,000 professionals is committed to improving health outcomes through compassionate care.

Job Summary:
As an IT Help Desk Technician, you will be responsible for both hardware and software maintenance, troubleshooting, and repairing personal computers, network servers, printers, scanners, and other peripherals. You play a critical role in ensuring a seamless technology experience for our staff and patients.

Major Duties and Responsibilities:

• Maintain a superior quality of service at all times.
• Assemble and configure personal computers.
• Install and maintain network components as directed.
• Troubleshoot hardware and software issues.
• Document maintenance activities monthly.
• Support various NMC business units and participate in quality improvement initiatives.

Qualifications:

Minimum of two years diploma in Computer Hardware and Networking Technology.

Two years of experience in a large hospital setting.

Competent in assembling, repairing, and troubleshooting PC hardware and network servers.

Fluent in English and knowledge of Arabic is preferable.

Why Choose Us?
By joining National Medical Care, you will be part of a dynamic team that is deeply committed to quality care. We foster a supportive and respectful work environment that encourages personal growth and professional development.

We are looking for a qualified IT support technician to join our exceptional technical team. The suitable candidate will be responsible for providing technical support to users, troubleshooting technical issues, maintaining hardware and networks, installing and updating software and systems, as well as documenting technical solutions and training users on how to use new systems. We look forward to receiving applicants who have experience in the field of information technology and excellent communication skills to ensure the best technical support service.

We are looking for an IT support technician to provide technical support and resolve issues with devices, networks, and operating systems. Responsibilities include: installing and configuring software, maintaining hardware, managing user accounts, and handling technical support requests efficiently. The position requires a good knowledge of network systems, servers, and various technical support solutions, with the ability to work under pressure and provide quick solutions.