Manager - Tanfeeth📣 Job Ad

About the Role

D360 Bank is seeking a dedicated Manager - Tanfeeth to oversee and manage all activities associated with the Tanfeeth program. This role is instrumental in supporting the program's objectives and ensuring the timely, high-quality execution of all related processes. The successful candidate will be responsible for case closure, liaising with the Saudi Central Bank (SAMA), and monitoring the program's technical aspects.

Key Responsibilities

• Manage all Tanfeeth program activities, ensuring tasks and alerts are handled in strict accordance with program guidelines.
• Ensure the timely completion of all Tanfeeth alerts within SAMA's stipulated turnaround times and promptly resolve any arising issues.
• Communicate effectively with SAMA regarding actions required for cases related to Tanfeeth instructions.
• Liaise with the SAMA Technical team to address any technical issues encountered with the Tanfeeth system or WatheegEdge.
• Collaborate with other departments to promptly address any requirements or dependencies associated with Tanfeeth alerts.
• Work cross-functionally to facilitate the smooth processing of Tanfeeth-related activities and alerts across various teams.
• Maintain accurate and comprehensive records of all Tanfeeth-related activities, including alerts, escalations, and their resolutions.
• Handle requests and monitor activities within the Tanfeeth Portal and SAMA Net Portal, ensuring all requests are processed accurately and on time.
• Manage requests within the Watheqedge System and follow up with relevant stakeholders to ensure prompt resolution and provide status updates.
• Communicate with SAMA to discuss issues pertaining to SAMA Net cases and manage their closure in compliance with all rules and regulations.
• Provide support for compliance-related requests, ensuring they are addressed in a timely and compliant manner.
• Support the bank by mitigating the risk of exposure to failures in executing Tanfeeth and SAMA Net instructions, thereby preventing irregularities and reputational risks.
• Escalate any potential inability to meet SAMA requirements or respond to SAMA cases to the Head of Tanfeeth.
• Manage Tanfeeth and SAMA Net Dashboards on a 24/7 basis and escalate any abnormal traffic of cases.
• Provide on-the-job training and awareness to newly joined Tanfeeth staff and monitor their performance as needed.
• Perform any other duties assigned by the line manager that are related to the nature of the work.
• Enforce, incorporate, and comply with all necessary controls and related information security policies, procedures, practices, training, reporting, personal due diligence, and vigilance within departmental/unit activities and operations.

Qualifications and Requirements

• A tertiary-level qualification from an internationally recognized institution is preferred.
• Recommended experience of 3 to 5 years in the same or a similar domain.
• Proven experience as a professional capable of delivering on difficult technical tasks.
• Experience in project implementation is required.
• Must be self-sufficient at work and capable of taking responsibility for small projects.
• Previous experience providing technical supervision to junior staff is beneficial.

Required Skills

• Data Collection and Analysis
• Ethical Culture
• Regulatory Compliance
• Collaboration
• Communication
• Digital Fluency
• Teamwork
• Attention to Details
• Intellectual curiosity
• Strong organizational skills
• Meticulous attention to detail
• Ability to handle sensitive information with discretion and integrity

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.