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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Salasa as an Operations Supervisor!

As a key player in our logistics team, you will oversee daily fulfillment center activities, ensuring that performance targets are achieved in terms of productivity, quality, and service level agreements (SLAs). This role fosters an environment of continuous improvement by managing returns and coaching warehouse associates while utilizing data tools for efficiency optimization.

Key Responsibilities:
  • Monitor and manage all store metrics, including productivity, quality, and operational KPIs.
  • Lead weekly performance review preparations and presentations with the Amazon team.
  • Conduct analyses of key performance metrics, including productivity and quality, to identify areas for improvement.
  • Review and optimize pick paths to enhance efficiency and minimize operational costs.
  • Implement Kaizens focused on improving store performance and operational efficiency.
  • Ensure compliance with inbound and outbound SLAs, handling escalations as necessary.
  • Manage RTV (Return to Vendor) processes and ASIN consolidation.
  • Utilize Excel and Amazon tools effectively to drive performance.
  • Oversee performance management and provide coaching to associates for enhanced efficiency and compliance.

Requirements:
  • Diploma or Bachelor’s degree in Logistics, Supply Chain, Industrial Engineering, or a related field preferred.
  • 35 years of experience in fulfillment or warehouse operations, with at least 12 years in a supervisory role.
  • Prior experience in structured warehouse environments, with exposure to inbound, inventory, and outbound processes.

Skills & Competencies:
  • Strong leadership and team coordination abilities.
  • Proficient in WMS systems and Microsoft Excel; knowledge of Power BI is a plus.
  • Data-driven mindset with excellent organizational and problem-solving skills.
  • Ability to manage performance in a high-volume, fast-paced environment.
  • Familiarity with safety regulations and quality management systems.
  • Bilingual communication skills (Arabic & English) preferred; proficiency in English is essential.

Working Conditions:
Work is conducted in a warehouse environment which may require standing, walking, and lifting. Shift work and weekend/holiday availability may be needed based on operational requirements.

Requirements

  • Requires 2-5 Years experience

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Operations Supervisor

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REEF | ريف

Full-time
Join Reef Holding as an E-Commerce Operations Supervisor!
We are seeking a proactive and detail-oriented individual to oversee the operational success of our online platforms. As a crucial member of our team, you will ensure seamless order processing, logistics coordination, and the delivery of a world-class customer experience.

About the Role:
In this role, you will:
  • Manage day-to-day e-commerce activities and ensure efficiency in operations.
  • Oversee order and inventory management from placement to delivery.
  • Coordinate with supply chain and warehouse teams to ensure stock availability.
  • Ensure smooth return and exchange processes for enhanced customer satisfaction.
  • Analyze customer feedback to implement necessary enhancements to the e-commerce journey.
  • Coordinate with logistics providers for timely deliveries.
  • Monitor logistics KPIs and drive efforts to improve efficiency.
  • Collaborate with various departments including marketing and IT.
  • Ensure compliance with local e-commerce regulations and company policies.
  • Supervise and develop team performance while promoting best practices.
Qualifications:
We look for candidates with:
  • A Bachelor’s degree in Marketing, E-Commerce, or a related field.
  • Proven experience in managing e-commerce operations.
  • Strong analytical skills and operational problem-solving abilities.
  • Familiarity with inventory systems and logistics processes.
  • Fluency in Arabic; good command of English preferred.
  • Excellent communication and leadership skills.
Why Join Us?
Be a part of a forward-thinking team and influence success within the rapidly growing e-commerce landscape in Saudi Arabia.

breifcase2-5 years

locationRiyadh

19 days ago