Retail Operations Manager📣 Job Ad

Join a Leading Retail Brand!
Foreground is excited to collaborate with a premier regional apparel retailer in the search for a Retail Operations Director. This key leadership role aims to oversee the complete store performance and enhance operational excellence and customer experience across the Gulf Cooperation Council (GCC).

Key Responsibilities:

• Lead operational performance of retail stores in Saudi Arabia and the GCC.
• Implement consistent operating standards across all branches.
• Monitor key performance indicators such as sales, inventory turnover, and staff productivity.
• Collaborate with merchandising, supply chain, and marketing teams to enhance in-store experiences.
• Drive initiatives to improve customer satisfaction and loyalty programs.
• Ensure compliance with legal, health, and safety standards.
• Manage store expansion and refurbishment strategies.

Qualifications Required:

• Bachelor's degree in Business Administration, Retail Management or a related field (MBA preferred).
• 12+ years of retail operations experience, with at least 5 years in a senior leadership role.
• Experience in managing multi-country apparel operations.
• Strong financial acumen and expertise in P&L management.
• Excellent leadership and collaboration skills.

If you're a proven leader ready to drive operational excellence and sustainable profitability in a dynamic retail environment, we encourage you to apply!

Join Creative Hospitality as a Retail Operations Manager in the vibrant Riyadh Region!

In this key role, you will collaborate closely with the Retail Director and Finance team to:

• Assist in setting and managing budgets.
• Lead recruitment and development initiatives for retail staff.
• Ensure optimal placement of stock across shop floors.
• Enhance the in-store fan experience.
• Manage in-store fixtures, equipment, and consumables.
• Oversee visual merchandising efforts.
• Coordinate with the Marketing & Content Team to align marketing strategies and deliver impactful campaign assets for retail channels.
• Maximize store traffic in collaboration with clubs.
• Manage operations during match days and airport stores, along with third-party retail partners.
• Deliver special events and manage payroll costs and overheads effectively.
• Implement inventory control measures and stock loss prevention.
• Conduct audits including cash control.
• Collaborate with IT for the rollout and management of EPOS and retail IT systems.
• Support the planning and delivery of new branches.

Requirements:
To be successful in this role, you should possess:

• A minimum of 3 years’ experience in retail management within Saudi Arabia.
• A strong passion for customer experience.
• An entrepreneurial spirit and the ability to get things done.
• Excellent leadership skills.
• A commitment to diversity and inclusion.
• Fluency in both Arabic and English.

If you are ready to make a significant impact in the retail sector and grow your career with us, we would love to hear from you!

Overview: We are seeking a dynamic Sales Supervisor to lead our sales team at Dawmt. Your role will be pivotal in developing effective sales strategies and fostering strong relationships with our clients to achieve sales targets.

Responsibilities:

• Manage the sales team and guide them in achieving set objectives.
• Create and implement monthly and annual sales plans.
• Identify and target new clients in various sectors across Saudi Arabia and the Gulf.
• Present the features of Dawmt's system and HR management solutions through engaging presentations.
• Follow up with potential clients from introduction to deal closure.
• Conduct market and competitor analysis and provide periodic reports to management.
• Train team members in effective sales strategies and system features.
• Monitor client satisfaction and identify upsell opportunities.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 35 years of sales experience, preferably in HR systems or SaaS solutions.
• Previous experience in managing or supervising a sales team.
• Excellent presentation, persuasion, and communication skills.
• Good understanding of the HR management systems market in Saudi Arabia and the Gulf.
• Proficiency in CRM tools and sales reporting.
• Fluent in Arabic and English is preferred.