Risk Management Supervisor📣 Job Ad

About the Role

DallahHealth is seeking a dedicated Risk Management Supervisor to join its team in Riyadh, Saudi Arabia. This role is integral to supporting the effective implementation and supervision of risk management activities within the hospital. The successful candidate will coordinate incident reporting, assist in risk assessments, and ensure adherence to risk policies to promote patient and organizational safety. This full-time position requires a professional to oversee daily operations, foster a culture of safety, and contribute to the continuous improvement of risk management systems, working closely with various departments and external stakeholders.

Key Responsibilities

• Supervise the day-to-day operations of the risk management department, ensuring compliance with hospital risk policies and procedures.
• Coordinate the entire process of incident reporting, including investigation and documentation, ensuring timely follow-up and closure.
• Assist in conducting thorough risk assessments and root cause analyses (RCA) for adverse events and near misses.
• Monitor risk registers, supporting the updating of mitigation plans and the implementation of controls.
• Facilitate and deliver training and awareness programs for staff on risk management best practices.
• Collaborate with clinical and administrative departments to cultivate a strong culture of risk awareness and patient safety.
• Prepare and submit comprehensive risk reports and summaries to the Risk Manager and senior leadership.
• Support internal and external audits related to risk management and patient safety.
• Maintain accurate and confidential records of all risk-related information.
• Participate actively in risk management committee meetings, contributing insights and supporting action planning.
• Ensure all work is performed in accordance with approved policies, processes, and procedures.
• Identify opportunities for continuous improvement of systems, processes, and practices.
• Follow up on escalated cases and issues raised by subordinates to ensure efficient resolution.

Qualifications and Requirements

• A Bachelor's degree in Nursing, Healthcare Administration, or a related field is required.
• A minimum of 2 to 4 years of experience in healthcare risk management or quality assurance is essential.
• Demonstrated familiarity with healthcare accreditation standards and incident investigation processes.
• Solid knowledge of risk management tools and methodologies.
• Strong organizational and coordination skills are necessary.
• Good communication and interpersonal abilities are vital for effective collaboration.
• Exceptional attention to detail and strong analytical thinking skills are required.
• Proven ability to work collaboratively within multidisciplinary teams.
• Proficiency in data entry and reporting software is expected.
• Fluency in English and Arabic is an advantage.
• A strong work ethic, dependability, and a sense of responsibility are fundamental.
• The ability to maintain a positive attitude, adapt to changing circumstances, and demonstrate honesty and integrity is crucial.
• Self-motivated individuals with a desire to grow and learn are encouraged to apply.
• Strong self-confidence to effectively manage responsibilities and contribute to team success.

Required Skills

• Risk Management
• Quality Assurance
• Incident Reporting
• Risk Assessment
• Root Cause Analysis (RCA)
• Mitigation Planning
• Training and Awareness Program Development
• Collaboration and Teamwork
• Reporting and Documentation
• Audit Support
• Record Keeping and Confidentiality
• Committee Participation
• Organizational Skills
• Coordination Skills
• Communication Skills
• Interpersonal Abilities
• Attention to Detail
• Analytical Thinking
• Data Entry
• Reporting Software Proficiency

Work Environment and Stakeholders

This is a full-time position based in Riyadh, Saudi Arabia. The role involves close collaboration with key internal stakeholders including clinical departments and all staff. Externally, the Risk Management Supervisor will engage with entities such as the Ministry of Health (MOH), Central Board for Accreditation of Healthcare Institutions (CBAHI), Saudi Food and Drug Authority (SFDA), insurance companies, legal counsel, and external auditors and regulators.