RR-0317143 - Sr Analyst I📣 Job Ad

About the Role

DXC Technology is seeking a Senior Analyst I to join our team in Riyadh, Saudi Arabia. This full-time position is integral to providing expert technical support and contributing to the enhancement of our infrastructure services. The role involves addressing complex technical issues, assisting in project implementations, and ensuring the optimal performance of our infrastructure systems. At DXC Technology, we foster strong connections and community, prioritizing in-person collaboration while offering flexibility to support well-being and productivity. We are committed to an inclusive environment where everyone can thrive. This role requires a proactive individual with a strong analytical and problem-solving aptitude to tackle intricate infrastructure challenges.

Key Responsibilities

• Provide expert technical support for infrastructure services, responding effectively to complex issues and inquiries.
• Assist in the successful implementation of infrastructure projects and initiatives by executing assigned tasks diligently.
• Continuously monitor and troubleshoot infrastructure systems to ensure their optimal performance and reliability.
• Collaborate closely with the team to enhance infrastructure efficiency and resolve emergent technical challenges.
• Participate in the development and maintenance of comprehensive infrastructure documentation, including detailed incident reports and configuration specifics.
• Apply deep technical knowledge to effectively address and resolve complex infrastructure-related problems.
• Adhere to established best practices and standards in the delivery of infrastructure services.
• Utilize critical thinking and advanced technical skills to devise and implement solutions for infrastructure issues.

Qualifications and Requirements

• A Bachelor's degree in a relevant field, or an equivalent combination of education and extensive experience.
• A minimum of 5 years of relevant work experience in the industry, with at least 2 years in a similar analytical role.
• Proven experience in infrastructure technology analysis.
• Proficiency in data analysis and problem-solving methodologies.
• A commitment to continuous learning, staying abreast of industry knowledge and technological advancements.

Required Skills

• Infrastructure Services
• Technical Support
• Infrastructure Project Implementation
• Troubleshooting Infrastructure Systems
• Infrastructure Efficiency Improvement
• Resolving Technical Challenges
• Infrastructure Documentation
• Incident Reporting
• Configuration Details Management
• Solving Complex Infrastructure Problems
• Infrastructure Service Delivery
• Critical Thinking
• Technical Skills
• Data Analysis
• Problem-Solving
• Infrastructure Technology Analysis

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. An advanced degree in a relevant field is considered a plus. Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are advantageous.