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About the Role

HungerStation, a member of the Delivery Hero Group, is a global leader in local delivery platforms. The company focuses on providing a fast, easy, and convenient delivery experience to customers. Delivery Hero operates in approximately 65 countries worldwide, with its headquarters in Berlin, Germany, and has been publicly listed on the Frankfurt Stock Exchange since 2017.

The Vendor Performance team is central to shaping and executing the strategy for Vendor Operations. This team is responsible for the performance of various vendors on the HungerStation platform, including restaurants, grocery stores, convenience shops, and pharmacies. By collaborating with local and global product and operations teams, the Vendor Performance team develops and implements optimal experiences for vendors, customers, and riders, with a specific focus on vendor operations touchpoints. The team drives strategic alignment with business objectives through analytical decision-making to steer all vendor functions effectively.

Key Responsibilities

• Collaborate with and manage business and product stakeholders at local and global levels.
• Develop strong working relationships with key stakeholders, influencing them and securing necessary buy-in in a structured manner.
• Build robust relationships with key partners and work closely with them to ensure agreed-upon key performance metrics are met, thereby guaranteeing a high Net Promoter Score (NPS).
• Provide senior management with regular performance reports, insightful analysis, and presentations.
• Own and drive improvements in critical vendor performance metrics such as Vendor Reliability, Vendor Availability, Vendor Timing, and Seamless Experiences.
• Identify, prioritize, and develop processes designed to enhance and scale operations and business growth, thereby increasing conversion rates.
• Establish local and global benchmarks for vendor performance and vendor operations performance metrics.
• Cascade HungerStation's overarching strategy down to the vendor operations division.
• Develop a comprehensive vendor operations strategy, focusing on optimizing vendor performance and proactively identifying and executing on new opportunities.
• Utilize data-driven decision-making tools and controlled testing environments to study, launch, and roll out enhancements to vendor performance and vendor operations, leveraging market insights and vendor feedback.
• Build tools that empower the team to identify operational gaps and pinpoint opportunities for enhancement.
• Maintain a focus on the partner/vendor experience, recognizing that partners are central to operations and supporting their performance is paramount.

Qualifications and Requirements

• Bachelor's degree in Business, Engineering, or equivalent practical experience.
• A minimum of 4 years of experience in Operations Management, Project Management, Product Management, or a similar role.
• Experience within a high-growth technology-based environment or a startup setting.
• Previous experience with vendor operations is considered an advantage.
• Demonstrated high performance with a proven track record of creating impact through data-driven decisions.
• Excellent English communication skills, both written and spoken.
• Exceptional oral and written communication skills, with the ability to effectively communicate with senior leadership.

Required Skills

• Stakeholder Management
• Collaboration
• Relationship Building
• Performance Reporting
• Change Management
• Process Improvement
• Strategy Development
• Data Analysis
• Data-Driven Decision Making
• Customer Centricity
• Excellent Communication Skills
• Proficiency in SQL, Big Query, Tableau, and Google Studio is highly desirable.

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Saudi Arabia.

About the Role

ABB is seeking a results-oriented ELDS Sales Manager to join our team in Riyadh, Saudi Arabia. This role is responsible for driving sales performance and developing customer relationships within the energy and industrial sectors. The position reports to the ELDS Sales & Solutions Manager, Saudi Arabia. At ABB, progress is an expectation, and the company provides resources and support to achieve ambitious goals. This is an onsite role contributing to the company's mission of running what runs the world. Team dynamics are built on mutual support, collaboration, and continuous learning.

Key Responsibilities

• Define key sales targets and establish appropriate metrics and measurement tools to monitor performance.
• Anticipate and identify performance shortfalls and proactively take appropriate remedial actions.
• Identify and evaluate new opportunities with existing and potential customers, determining implementation plans and allocating required resources.
• Plan and execute customer surveys and act on the results to ensure a high level of customer satisfaction.
• Participate in the negotiation of key contracts.
• Identify, monitor, and maintain or exceed sales market price levels, after evaluating the pricing impact on results with the Product Management team.
• Support Sales organizations to ensure the achievement of sales volume and product mix targets.
• Monitor client financial status and report any changes regarding risk to relevant internal partner teams.
• Identify and manage potential risks, including cybersecurity, related to contract agreements across customers and channels.
• Develop, implement, and review sales processes and tools, along with related training and development activities.
• Promote and enable collaboration within the division, across divisions, business areas, and teams to maximize results for ABB.
• Provide guidance to teams and seek knowledge for personal development and coaching/mentoring of teams.
• Build effective, competent, and high-performing teams.
• Review organizational effectiveness and perform competence assessments and continuous skill upgrades.
• Build and maintain strong relationships with key decision-makers in existing and potential customer organizations.
• Manage direct reports to achieve revenue and profitability targets.
• Ensure that your area of responsibility is properly organized, staffed, skilled, and directed.
• Coach, motivate, and develop direct and indirect reports within HR policies.
• Drive and ensure knowledge sharing and cross-collaboration.

Required Competencies

• Business Strategy
• Market Intelligence
• Go-to-market Strategy
• Customer Experience Success
• Regulation & Legal Compliance
• Pricing Excellence
• Budget & Performance Targets
• Account Management
• Business Development & Adoption
• Sales Enablement
• General Sales Practices
• Solution/Application Sales Engineering
• Channel Sales
• Contract & Risk Management

Essential Skills

• Business Strategy
• Market Intelligence
• Go-to-market Strategy
• Customer Experience Success
• Regulation & Legal Compliance
• Pricing Excellence
• Budget & Performance Targets
• Account Management
• Business Development & Adoption
• Sales Enablement
• General Sales Practices
• Solution/Application Sales Engineering
• Channel Sales
• Contract & Risk Management
• Leadership
• Teamwork
• Problem-solving
• Communication

Work Environment and Details

This is a full-time, onsite position located in Riyadh, Saudi Arabia. ABB empowers employees to take the lead, share ideas, and shape outcomes. The company invests in employee growth through hands-on experience, mentorship, and learning opportunities. ABB welcomes individuals from all backgrounds and experiences to contribute to building a cleaner, smarter future.

About the Role

Noon is developing a digital ecosystem to support daily life across the Middle East. The company is seeking a Lead Sales Manager to drive growth for Noon Business, a B2B marketplace designed to streamline the procurement of recurring business supplies for companies. This initiative aims to make business procurement faster, more cost-effective, and with enhanced control by leveraging Noon’s existing consumer platform. As an early sales leader in this new venture, you will be crucial in shaping its trajectory.

Key Responsibilities

• Build and scale demand for a designated category from its inception.
• Identify and validate high-potential customer segments using data analysis and market insights.
• Launch initial go-to-market strategies, secure early customers, and drive revenue growth.
• Develop a comprehensive understanding of category economics, supplier incentives, and buyer behaviors.
• Conduct experiments related to pricing, RFQ workflows, customer incentives, and acquisition tactics.
• Manage and develop a team of Sales Managers.

Qualifications and Requirements

• A minimum of 8 years of experience in B2B sales, category management, or business development.
• Experience with SME or enterprise procurement customers is a significant advantage.
• Demonstrated ability to effectively influence both sellers and customers.
• A strong willingness to engage in market activities to gather insights and build relationships.
• Comfort operating in an environment with limited existing structure but high expectations.
• A proven track record of operating with a sense of ownership.
• A strong bias for action, with the ability to move decisively and quickly.
• Possess commercial sharpness, with strong instincts regarding category dynamics, buyer behavior, and incentive structures.
• Exhibit resourcefulness, with a proven ability to engage customers effectively, resolve problems, and drive initiatives forward.

Skills

• B2B Sales
• Category Management
• Business Development
• SME Procurement
• Enterprise Procurement
• Influence
• Problem-solving
• Commercial Sharpness
• Resourcefulness

Work Environment and Details

This is a full-time position. The role is based in Riyadh, Saudi Arabia, with the primary work location in Riyadh. The role requires a minimum of 5-10 years of experience.