Coordinator Learning & Development📣 Job Ad

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated and organized Coordinator for Learning & Development to join our team in Tabuk, Saudi Arabia. This full-time, non-management position offers an opportunity for individuals with 0-1 year of experience to contribute to a luxury hospitality brand. As part of the Human Resources department, you will play a crucial role in supporting employee development and ensuring the smooth operation of HR functions, upholding the esteemed "Gold Standards" of The Ritz-Carlton.

At The Ritz-Carlton, we are committed to creating exceptional experiences for our guests and fostering an environment where our associates can perform their best work. This role is integral to empowering our associates through thoughtful and compassionate service, embodying the core values and Credo of The Ritz-Carlton.

Key Responsibilities

• Create and maintain comprehensive filing systems for employee records and other relevant documentation.
• Generate and type office correspondence, ensuring accuracy and professionalism using computer systems.
• Distribute and route incoming mail efficiently to the appropriate departments and personnel.
• Manage the ordering and tracking of Human Resources office supplies and necessary forms.
• Answer incoming phone calls, professionally record messages, and relay information accurately.
• Establish and maintain new employee personnel files, ensuring all required documentation is present.
• Assist walk-in candidates with the application procedures, providing a welcoming and informative experience.
• Maintain the designated space for application completion, ensuring it is clean, well-organized, and accessible to individuals with disabilities.
• Respond to employee and management inquiries regarding company and Human Resources programs, policies, and guidelines.
• Inform Human Resources management of any issues related to employee relations within the division or property.
• Uphold the highest standards of confidentiality and security for all employee and property records, files, and sensitive information.
• Ensure the accurate maintenance of all employee records and files, including but not limited to interview documents and I-9 forms.
• Adhere to all company policies and procedures, maintaining a clean and professional uniform and personal appearance.
• Protect company assets and report any accidents, injuries, or unsafe working conditions to management immediately.
• Welcome and acknowledge all guests and visitors according to company standards, embodying gracious hospitality.
• Communicate effectively with others using clear and professional language, both verbally and in writing.
• Prepare and review written documents with accuracy and completeness.
• Answer telephones using appropriate etiquette and professionalism.
• Develop and maintain positive working relationships with colleagues and management.
• Support team efforts to achieve common goals and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards in all tasks performed.
• Enter and locate work-related information using computers and/or point of sale systems.
• Perform other reasonable job duties as requested by Supervisors, demonstrating flexibility and a willingness to assist.

Qualifications and Requirements

• High school diploma or *** equivalent is required.
• A minimum of 1 year of related work experience is preferred.
• No supervisory experience is required for this role.
• No specific licenses or certifications are mandated for this position.

Required Skills

• Proficiency in Human Resources administration and processes.
• Experience in managing employee relations and related matters.
• Strong understanding and practice of confidentiality principles.
• Excellent record-keeping and organizational abilities.
• Exceptional customer service and interpersonal skills.
• Demonstrated ability to work effectively as part of a team.
• Clear and professional communication skills, both written and verbal.

Work Environment and Schedule

This is a full-time, non-management position located in Tabuk, Amaala, Saudi Arabia. The role is not remote. The schedule is full time.