Reservations Agent📣 Job Ad

Lead the Future. A Hospitality Brand - For Those Who Want It All!

At Red Sea Global (RSG), we’re redefining the way the world experiences travel—by creating destinations that are immersive, sustainable, and transformative. In partnership with trailblazing hospitality leaders like Equinox Hotels, we’re turning this vision into reality.

Soon to rise at the heart of Amaala’s Triple Bay, Equinox is developing a next-generation resort that will set new standards in performance living and holistic hospitality. At the core of this development is a one-of-a-kind staff village, purposefully designed to nurture wellbeing, connection, and an exceptional quality of life for every team member.

RSG is proud to support Equinox by spotlighting career opportunities during this critical phase of operational growth. We are committed to fostering a work environment where diversity is celebrated, integrity with members, employees, and partners is upheld, and each individual is empowered to grow and contribute meaningfully.

This collaboration is built on shared principles: innovation, regenerative thinking, lifestyle excellence, and a supportive approach to common goals. Together, we are reshaping what it means to work and lead in the world of hospitality.

If you're inspired by innovation, driven by purpose, and ready to make a lasting impact—your journey begins here.

Essential Job Functions:

• Monitor and maintain smooth operation of his/her specific area.
• Responsible for linking all facets of service, cuisine, and entertainment.
• Overall recruit, staff and schedule ensuring adequate staffing levels to satisfy guest needs.
• Identify training needs & conduct training, coach team performance and monitor grooming standards.
• Work together with the culinary & stewarding team to ensure that all food service meets and exceeds guest expectations; promote teamwork as a strong component of the daily service culture.
• Build relationships with guests and commit to service excellence.
• Invest in self-development, being entrepreneurial and leading by example.
• Ensure all hotel standards are exceeded at all times.
• Keep ahead of industry trends, create and implement new revolutionary standards.
• Develop ideas on increasing guest satisfaction.
• Ensure the operational inventory is always accounted for and in immaculate condition.
• Create opportunities for upselling products.
• Conduct daily briefings for all staff prior to commencement of shift.
• Maintain HACCP standards as required by the regional governing body.
• Ensure all hotel property and facilities are maintained and in optimal working order.
• Master all POS systems.
• Establish and maintain effective communication across all divisions.
• Lead by example through a passionate, hands-on approach.
• Assist with collecting information for the monthly P&L review.

Qualifications/Skills:

• Minimum 2-4 years of experience in a similar capacity.
• Luxury five star experience necessary.
• Previous Food and Beverage leadership experience preferred.
• Excellent leader and trainer with strong motivational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable with ability to work well under pressure in a fast-paced environment.
• Understands international luxury travelers and their needs.

Essential Physical Abilities:

• Endure various physical movements throughout the work areas.
• Ability to grasp, bend, stoop, lift, push or pull heavy loads, and lift and/or carry or otherwise move materials weighing up to 75 lbs. occasionally.
• Ability to work in a standing position for long periods of time (up to 5 hours).

Join Grand Hyatt as a Cluster Security Manager!
At Grand Hyatt, we are committed to providing our guests with the highest levels of service and security. As a Cluster Security Manager, you will play a vital role in ensuring the safety and security of our hotel facilities in accordance with Hyatt International's Corporate Strategies and brand standards.

Key Responsibilities:

• Oversee and ensure operational effectiveness within the security department.
• Develop, implement, monitor, and evaluate safety and security protocols including fire safety and asset protection.
• Lead security staff and ensure compliance with safety standards set by the hotel and regulatory authorities.
• Collaborate with management to align security initiatives with business objectives.
• Ensure staff training in emergency response and safety procedures.

Qualifications:

• Professional diploma or certificate in Safety and Security.
• Minimum of 2 years of experience as a Security Manager or Assistant Security Manager in a larger operation.
• Strong operational and administrative skills.
• Ability to make sound decisions quickly, effectively, and efficiently in a fast-paced environment.

Become a part of our diverse and dynamic team at Grand Hyatt and help maintain our high standards of security and excellence!