Secretary📣 Job Ad

Join SAUR as a Customer Service Manager!
SAUR is a leading company in water and essential services, passionate about protecting the environment in the areas we serve. We are currently seeking a qualified and experienced Customer Service Manager to lead our operations in Madinah, KSA.

Responsibilities:

• Report functionally to the Customer Services Director, coordinating closely with Operations & Maintenance (O&M) directors and staff.
• Organize and manage all Customer Services activities at the Madinah and Tabuk branches.
• Ensure systematic implementation of customer service processes, both in front and back office.
• Support the organization in reaching contractual targets and adhering to international standards.
• Maintain collaboration with other departments, especially O&M, for optimal working relations.
• Review staff capacity and assist in training and development program preparation.
• Consult with the ICT Manager to review and update customer data and records.
• Develop customer water awareness through demand management strategies.
• Implement new connections procedures and revenue metering strategies.
• Review existing customer service methods and practices to identify areas for improvement.

Requirements:

• Minimum 15 years of experience in a customer service management role.
• Experience in the water sector is essential.
• Fluency in English is required.

Benefits:

• Competitive salary package.
• Opportunities for career advancement.
• A friendly and dynamic working environment.

At SAUR, we are dedicated to diversity and equal opportunities, ensuring that all candidates have an equal chance to apply. We welcome applicants from all backgrounds without discrimination.

Join Barq Al Mustaqbal Co. as a Procurement Engineer!
We are seeking a dedicated Procurement Engineer to contribute to our procurement and supply chain processes. This role involves collaborating with various departments to ensure materials and services are obtained efficiently and effectively.

Key Responsibilities:

• Vendor Evaluation: Conduct assessments to identify and qualify vendors based on quality, cost, and reliability.
• Request for Proposal (RFP) Creation: Draft and distribute RFPs to potential vendors, outlining the specifications and requirements for products or services needed.
• Cost Analysis: Perform detailed cost analyses to identify optimal procurement options aligned with budget constraints and quality standards.
• Negotiation: Lead negotiations with suppliers to secure advantageous contract terms and conditions.
• Compliance Monitoring: Ensure procurement activities comply with internal policies and external regulations.
• Quality Assurance: Collaborate with the quality control team to ensure purchased materials meet necessary quality metrics.
• Order Management: Oversee the entire ordering process from initial requisition to final delivery, ensuring timeliness and accuracy.
• Supplier Relationship Management: Maintain relationships with suppliers for long-term partnerships and cost savings.
• Technical Liaison: Serve as the point of contact between engineering departments and suppliers to clarify specifications or resolve issues.
• Contract Management: Administer supplier contracts ensuring they meet both short-term and long-term goals.

Qualifications:

• Proven experience in procurement or supply chain management, ideally in large-scale projects.
• Strong negotiation and communication skills.
• Familiarity with procurement software and Microsoft Office tools.
• Ability to work under pressure and manage multiple priorities.
• Fluent in Arabic.
• Prior Neom or Saudi experience preferred.
• Bachelor’s degree in Civil, Mechanical, or Electrical Engineering.
• Experience in a construction company is a must.

The position is full-time, and candidates should be ready for immediate joining.

Join Our Team at Miraval The Red Sea!
We are excited to announce an opportunity for a detail-oriented and reliable Accounting Clerk – Income Auditor to support our Finance department. At Miraval The Red Sea, we prioritize financial accuracy as a cornerstone of our operational integrity.

Position Summary:
The Income Auditor will review, verify, and reconcile daily revenue transactions across all operating departments of the hotel. You will ensure the accuracy of financial postings, compliance with internal controls, and facilitate timely reporting.

Key Responsibilities:

• Audit daily revenues and statistical data from POS systems and Opera.
• Provide revenue summaries for Accounting, Department Heads, and Management reports.
• Ensure all hotel revenue has been properly recorded including Rooms, F&B, Spa, and other departments.
• Balance the Guest Ledger between Opera and Scala daily.
• Review and audit credit card, City Ledger, and allowance transactions for accuracy.
• Verify late charges, paid-outs, and guest account adjustments.
• Investigate discrepancies in cashier overages/shortages.
• Monitor and audit banquet revenue, complimentary rooms, and promotional transactions.
• Conduct surprise cash counts of cashier floats and foreign currency holdings.
• Review Housekeeping discrepancy reports and follow-up with relevant departments.
• Support night audit process oversight and adhere to auditing protocols.

Qualifications:

• Diploma or bachelor’s degree in Accounting, Finance, or related field.
• 12 years of experience in income audit or accounting in hospitality preferred.
• Strong understanding of financial controls and revenue auditing.
• Proficient in Opera, POS systems, and Microsoft Office (especially Excel).
• Meticulous attention to detail with strong analytical skills.
• Fluent in English; Arabic language skills are an advantage.
• Willingness to work night or early morning shifts.