Join Our Team as a Receptionist – Chinese SpeakerAt InterContinental Hotel, we pride ourselves on creating memorable experiences for our guests. We are seeking a Front Desk Agent who can provide exceptional service and ensure our guests feel right at home.
Your Daily Responsibilities:- Provide warm welcomes to our guests, ensuring a memorable start to their stay.
- Manage transactions and assist guests with check-in and check-out processes.
- Anticipate guest needs and make tailored recommendations.
- Serve as a trusted contact for guests regarding inquiries and concerns.
Required Skills:- Strong communication skills to interact with guests effectively.
- Problem-solving abilities to address any issues that arise.
- Fluency in the local language; additional languages are a plus.
- Tech-savvy with good literacy and numeracy skills.
What We Offer:We are committed to your success by providing a competitive salary and a range of benefits, including a full uniform, room discounts, and extensive training.
At IHG, we create inclusive teams and work hard to promote a culture of trust and acceptance. Join us to be part of our global family where colleagues are encouraged to bring their whole selves to work.
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