Join Napco National as a Customer Service Senior Officer!Napco National is a leading Saudi company with a rich history since 1956 in the manufacturing and marketing of packaging solutions. We are looking for a dedicated individual to coordinate our customer service operations effectively.
Key Responsibilities:- Coordinate daily with other senior officers to optimize daily shipments of goods.
- Receive, review, and approve all credit notes while specifying reasons for returns.
- Review and manage customer invoices to ensure they are archived correctly.
- Foster team development through targeted career plans, training, and performance evaluations.
- Coordinate with the logistics department to order vehicles for deliveries and arrange necessary documentation.
- Release backorders and communicate shortages to the Customer Service Department Manager.
About Us:Napco National is committed to transforming visions into reality, contributing to the growth of the national industrial sector and building a sustainable future. We specialize in manufacturing innovative packaging solutions and provide comprehensive recycling services, serving clients across Saudi Arabia and beyond.
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