Housekeeping Floor SupervisorAs a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. This role involves:
- Allocating work duties to Team Members
- Performing routine inspections of all check out rooms and conducting spot checks of all occupied rooms
- Reporting and following up on any maintenance defects or other issues
- Inspecting service areas, store rooms, and corridors regularly
- Scheduling and supervising deep cleaning and other projects
- Managing and training Room Attendants and other Team Members
- Efficiently managing stock control and maintenance of equipment
- Providing excellent Guest service, including special requirements for VIPs
- Ensuring adherence to hotel brand standards at all times
What are we looking for?To successfully fill this role, candidates should possess:
- Previous experience in a Housekeeping supervisory role
- A successful track record of managing a team
- Strong organizational and analytic skills
- Attention to detail
- Strong communication skills
- A passion for delivering exceptional guest service
- Proficiency in computers and programs, including Microsoft Office (preferred)
What will it be like to work for Hilton?Hilton is a leading global hospitality company dedicated to providing exceptional guest experiences. Our vision unites our team to create remarkable hospitality today and every day.