Join Merkle as a Digital Manager!As part of our commitment to driving e-commerce performance, we are seeking an experienced Digital Manager to lead our e-commerce operations in KSA. Your expertise will ensure the establishment of a commercially viable business model while fostering collaboration across various teams including IT, Sales, and Logistics.
Key Responsibilities:- Strategy & Governance:
Take ownership of the e-commerce channel, translating overarching strategies into actionable programs and continuously refining campaigns to drive growth. - E-com Consumer Experience:
Manage website updates and product listings, plan campaigns, and optimize the consumer journey through A/B testing and collaboration with global teams. - E-com Operations:
Ensure efficient operations by managing stock levels, order fulfillment, and communication with consumer care. - Consumer Data Management:
Develop a robust data strategy, ensure compliance with data protection regulations and analyze consumer data for strategic decisions. - Budget & Resource Management:
Plan, manage, and control budget allocations while ensuring financial discipline throughout all projects.
Qualifications:Applicants should possess a university degree, preferably in IT or Digital Marketing. A Master’s degree is a plus.
Required Experience:Minimum of 3 years in e-commerce and/or marketplace operations with a comprehensive understanding of digital marketing and UX/UI.
Skills:Strong communication, project management experience, and technical knowledge in web development languages (*, HTML, PHP) are essential.
Location:This position is based in Jeddah.
