وظائف مرشد سياحي في مكة المكرمة

Join Our Team as a Tour Guide!

Are you passionate about sharing cultural and historical insights with visitors? Kanz, a leading sourcing and recruitment firm, is looking for an engaging and knowledgeable Tour Guide to provide exceptional guided experiences in Jeddah, Makkah, Saudi Arabia.

Key Responsibilities:

• Conduct guided tours according to approved routes, scripts, and schedules.
• Deliver accurate information about the site’s history, culture, and significance.
• Adapt tour delivery to diverse audience types.
• Engage visitors through storytelling and clear communication.
• Ensure guest safety and comply with operational procedures.
• Manage group movement and crowd flow effectively.
• Handle visitor inquiries confidently.
• Represent the organization’s values at all times.
• Coordinate with operations and guest services.
• Report incidents or operational issues to supervisors.
• Maintain professional appearance and conduct.

Qualifications:

• Diploma or bachelor’s degree in tourism, history, hospitality, or related field (preferred).
• Proven experience as a tour guide or in customer-facing roles (preferred).
• Strong communication and storytelling skills.
• Fluency in required languages; additional languages are beneficial.
• Good physical stamina for standing and walking.
• Strong interpersonal and customer service skills.

Performance Indicators:

• Visitor satisfaction scores.
• Accuracy of tour content.
• Professional conduct.
• Punctuality and reliability.
• Effective group management.

Join Kanz as a Tour Guide!
As a leading sourcing and recruitment firm in Saudi Arabia, Kanz is dedicated to providing exceptional talent solutions to hospitality and entertainment groups. We are currently seeking a passionate Tour Guide to enhance visitor experiences.

Key Responsibilities:

• Conduct guided tours according to approved routes, scripts, and schedules.
• Deliver accurate information about the site’s history, culture, stories, and significance.
• Adapt tour delivery to different audience types such as families, VIPs, and international visitors.
• Engage visitors through storytelling and clear communication.
• Ensure guest safety and adhere to operational and emergency procedures.
• Manage group movement and timing professionally.
• Handle visitor inquiries with confidence and escalate when necessary.
• Represent the organization’s values and standards at all times.
• Coordinate with various teams as needed.
• Report any incidents or operational issues to supervisors.

Qualifications:

• Diploma or bachelor’s degree in tourism, history, hospitality, education, or related field preferred.
• Proven experience as a tour guide or in a customer-facing role preferred.
• Strong communication and storytelling skills.
• Fluency in required languages; additional languages are an advantage.
• Good physical stamina for standing and walking for extended periods.
• Cultural awareness and sensitivity.
• Willingness to work flexible hours, including weekends and holidays.

Performance Indicators:

• Visitor satisfaction scores and feedback.
• Accuracy and consistency of tour content.
• Professional conduct and adherence to standards.
• Punctuality and reliability.
• Effectively manage groups.