Join Accor as a Housekeeping Supervisor!As a key member of our team at Novotel, you will play a vital role in upholding the highest standards of cleanliness and presentation within the hotel. This position requires an individual who is not only detail-oriented but also has a strong passion for guest service.
Key Responsibilities:- Supervise daily operations of assigned guestroom floors and public areas.
- Conduct thorough inspections of guest rooms, ensuring adherence to brand standards.
- Guide Room Attendants and Housemen in maintaining quality and efficiency.
- Respond promptly to guest requests and ensure special instructions are followed.
- Train and support housekeeping staff in health, safety, and grooming standards.
- Monitor stock levels of linen and cleaning supplies.
- Report maintenance issues and coordinate with relevant departments.
Qualifications:- 2–3 years of housekeeping experience in a luxury hotel, with supervisory experience preferred.
- Strong knowledge of cleaning techniques and hygiene standards.
- Excellent communication and interpersonal skills.
- Fluency in English; additional languages are a plus.
We celebrate diversity and are committed to fostering an inclusive environment for all applicants. Join us to be a part of our vision of responsible hospitality.
