Join Hilton as a Waiter/ess!As a Waiter/ess (Server), you will be responsible for serving guests in a friendly, timely, and efficient manner. Your role is to deliver an excellent Guest and Member experience while demonstrating extensive knowledge of menu offerings.
Key Responsibilities:- Manage guest queries in a friendly and efficient manner.
- Serve Alcoholic and non-Alcoholic beverages adhering to licensing regulations.
- Ensure knowledge of menu and products.
- Maintain well-stocked mis-en-place at floor stations.
- Follow reporting procedures for any issues.
- Ensure Food and Beverage orders are consistently of good quality and timely.
- Practice Hilton Grooming standards including dress code and personal hygiene.
- Comply with hotel security, fire regulations, and health and safety legislation.
What We Are Looking For:A successful Waiter/ess should possess:
- Positive attitude and good communication skills.
- Commitment to high levels of customer service.
- Excellent grooming standards.
- Flexibility to adapt to various work situations.
- Ability to work independently or in teams.
Preferred Qualifications:- Experience in Food and Beverage department.
- Previous cash handling experience.
- Knowledge of Food Hygiene Regulations.
About Hilton:Hilton is a leading global hospitality company dedicated to exceptional guest experiences across its portfolio. We are united by our vision to fill the earth with the light and warmth of hospitality.
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