About the Human Resources Manager Role
Sheraton Hotels & Resorts is seeking a Human Resources Manager to oversee and develop daily Human Resources operations in Medina, located in the Central Area District. This full-time position requires 5-10 years of experience in Human Resources. The role focuses on collaborating with HR colleagues to manage recruitment, compensation, and training and development, while ensuring employee satisfaction and business success through compliance with all applicable laws and procedures.
Talent Acquisition and Recruitment Oversight
The Human Resources Manager will play a key role in talent acquisition by assisting in the interviewing and recruitment of HR team members, and establishing and maintaining contact with external recruitment sources. This includes participating in recruitment meetings, maintaining external expansion records, and contacting local organizations to identify candidates for current or future vacancies. The role involves supervising the candidate identity and selection process, providing expertise to hotel management on selection, and collaborating with vendors to advertise vacant positions to attract a diverse talent pool, ensuring quality control throughout.
Employee Benefits and Training Management
Responsibilities include cooperating with unemployment services to handle claims, reviewing service accuracy, and correcting errors. The manager will draft and audit unemployment claim activity reports for hotel management and attend unemployment hearings. Furthermore, the role involves supporting departmental onboarding and cross-training plans to ensure new employees are adequately trained for their roles and to support daily operations. This includes utilizing in-job training tools, supervising ongoing training measures, and coordinating onboarding to create a positive first impression and emphasize guest service.
Employee Relations and Communication
This position requires assisting in maintaining effective employee communication channels within the hotel, including opening daily channels and supporting regular hotel meetings. The manager will verify the accuracy and consistency of document processing, check supporting documentation, and determine appropriate actions. Utilizing the "Door Opening" policy to promptly address employee concerns or questions is essential, with a process for submitting concerns to department managers or HR supervisors for resolution. Cooperation with the Loss Prevention department for incident investigations is also a key duty.
Legal and Regulatory Compliance
Ensuring employee files contain all necessary employment, performance management, and salary documentation, while maintaining confidentiality, is critical. The role requires adherence to employee file access, review, and audit procedures, complying with the "Confidentiality Law." Medical records must be stored securely and confidentially. The manager will promote inspection processes, communicate hotel regulations and laws through employee handbooks, and ensure all employees are informed of safety and security policies. Regular audits with the District Manager and representation on the Safety Committee are also part of this function, along with managing employee compensation audits and overseeing selection/non-selection record-keeping.
Work Location and Type
This is a full-time position based in Medina, within the Central Area District.
