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Join Rixos Hotels as a Front Office Receptionist!
At Rixos, established in 2000, we invite you to be part of an exceptional team offering a luxurious all-inclusive experience. As a Front Office Receptionist, you will play a vital role in ensuring our guests receive top-tier service from the moment they arrive.

Key Responsibilities:

• Register and process check-ins for all arrivals.
• Handle guest check-outs efficiently and professionally.
• Update guest information into our computer systems post check-in.
• Manage cashiering duties, foreign exchange transactions, and night audits.
• Handle walk-in and call-in reservations and maintain a professional demeanor at all times.
• Provide courteous service and respond promptly to guest inquiries and requests.
• Resolve guest complaints by coordinating with relevant departments for immediate follow-up.
• Issue guest room key cards while ensuring security protocols are followed.
• Check and convey messages, mail, and packages to guests.
• Maintain cleanliness and organization of the front office area.
• Ensure all guests are greeted on arrival and departure.
• Communicate information across shifts to ensure seamless operations.

Qualifications:

• University degree in Hotel Management or related field.
• Minimum 1 year of experience in a similar role at a star hotel.

Join us at Rixos Hotels, where you will enjoy a supportive environment that prioritizes your professional growth while delivering exceptional guest experiences.