About the Role:A Sales Manager at Hilton plays a pivotal role in analyzing local market trends and competitor activity, recommending strategies to keep the hotel a leader in the marketplace through the development of future and repeat business.
Key Responsibilities:- Analyze local market trends and competitor activity to identify business leads.
- Develop customer accounts and travel within the local area to drive business into the hotel, increasing market share.
- Negotiate room rates/packages with corporate clients.
- Implement creative local marketing channels, including social media.
- Prepare company contracts in accordance with current business conditions.
- Work within business strategies and recognize potential opportunities.
- Cooperate with other departments to create exceptional guest experiences.
- Attend sales events as required.
- Produce accurate reports that meet the needs of senior management.
- Answer customer queries promptly and professionally.
- Manage staff performance in line with company policies.
- Recruit, manage, train, and develop the sales team.
What We Are Looking For:The ideal candidate should demonstrate a positive attitude, good communication skills, and a commitment to delivering high-level customer service. Experience in a sales role with a proven track record is essential.
Preferred Qualifications:- Knowledge of the local market and hospitality.
- Passion for sales and achieving targets.
- Degree-level qualification in a relevant field.
Why Work for Hilton?Hilton is dedicated to providing exceptional guest experiences and has a rich history of fostering remarkable hospitality. Join us to be part of our mission to fill the earth with the light and warmth of hospitality.