Join IHG Hotels & Resorts as a Sales Manager! In this pivotal role, you will establish a strong client base of individuals, organizations, associations, social, and corporate businesses through effective outside and inside selling. Your primary goal will be to secure business for the hotel to meet or exceed room night sales and revenue targets.
Key Responsibilities:- Establish and maintain client relationships to actively prospect and qualify new business.
- Negotiate guest room rates, meeting room rentals, and other hotel services within approved guidelines.
- Produce and review sales contracts, rate agreements, and banquet/catering event orders accurately.
- Handle inquiry calls and provide proposals as per departmental policies.
- Maintain and update client files regularly.
- Generate monthly sales-related reports and forecasts.
- Represent the hotel at trade shows and participate in sales trips.
- Work collaboratively with other hotel departments to ensure seamless service delivery.
- Arrange and conduct special events and site inspections for potential clients.
- Promote teamwork and quality service through effective communication.
Guest Experience:- Follow up with clients regularly to ensure satisfaction and secure future bookings.
- Ensure a positive experience for all guests, liaising with clients to guarantee repeat business.
We encourage candidates who may not meet every single requirement but believe they are a great fit for the position to apply. Start your journey with us today!
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